{"podcast":{"title":"HAVE FAITH LET IT BEGIN®","slug":"have-faith-let-it-begin-11922","podcast_index_feed_id":11922,"rss_url":"https://feed.podbean.com/angelwj/feed.xml","website_url":"https://havefaithletitbegin.com/","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/18089175/ChatGPT_Image_Jun_12_2026_08_42_49_AM9u7wr.png","author":"Angel Santana Jr","episode_count":2310,"summary":"Whether you’re navigating work, family life, storms of doubt, or the joys of faith in motion, this show shares real stories, raw truths, and uplifting encouragement. Life isn’t edited — and neither are these conversations. From a father of two, a pastor-in-training, and someone who knows what it means to fight for joy and walk in purpose, I invite you in. Because you matter. Tune in for a few minutes, take hope with you, and let your faith begin.","last_synced_at":"2026-07-15T20:20:58.634103+00:00","page_url":"https://stenobird.com/podcast/have-faith-let-it-begin-11922"},"episode":{"title":"Stranded and Silent: A Former AAA Employee's Roadside Breakdown","slug":"stranded-and-silent-a-former-aaa-employee-s-roadside-breakdown","published_at":"2026-06-29T10:20:00+00:00","page_url":"https://stenobird.com/podcast/have-faith-let-it-begin-11922/stranded-and-silent-a-former-aaa-employee-s-roadside-breakdown","show_page_url":"https://stenobird.com/podcast/have-faith-let-it-begin-11922","url":"https://angelwj.podbean.com/e/stranded-and-silent-a-former-aaa-employees-roadside-breakdown/","audio_url":"https://mcdn.podbean.com/mf/web/upi3zhj4tafakbnw/When_AAA_Leaves_you_Wating_82p2k-gc9z2n-Optimized.mp3","summary":"In this powerful episode of Have Faith Let It Begin Podcast, Angel shares a deeply personal roadside assistance experience that left him questioning what has changed at AAA Northeast. After spending seven years working for the organization, Angel reflects on the customer service standards he once helped uphold and compares them to an experience marked by incorrect member information, poor communication, unanswered questions, and more than two hours of uncertainty while stranded in an unsafe location. This isn’t an attack on the employees answering the phones. It’s an honest conversation about customer care, accountability, communication, and why the little things matter most when someone needs help. Can technology replace compassion? Has customer service changed for the better—or has something important been lost along the way? Join the conversation in this candid episode of #Podcast #CustomerService #AAA #AAANortheast #RoadsideAssistance #ConsumerExperience #FormerEmployee #CommunicationMatters #Leadership #RealStories #Accountability #ServiceExcellence #Stranded #HonestConversation","meta_description":"In this powerful episode of Have Faith Let It Begin Podcast, Angel shares a deeply personal roadside assistance experience that left him questioning what…","key_points":[],"chapters":[],"topics":[],"duration_seconds":626,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/have-faith-let-it-begin-11922/episodes/stranded-and-silent-a-former-aaa-employee-s-roadside-breakdown/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/have-faith-let-it-begin-11922/stranded-and-silent-a-former-aaa-employee-s-roadside-breakdown.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}