{"podcast":{"title":"Harvard Business Review","slug":"harvard-business-review-7777387","podcast_index_feed_id":7777387,"rss_url":"https://feeds.megaphone.fm/VG7900701114","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/980142f0-0d9c-11f1-9b6f-b39130a8b54a/image/fd144eac00da8bd04368206590cf5ad8.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"HBR","episode_count":511,"summary":"At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. We try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We encourage comments, critiques, and questions. We expect our community to be a safe space for respectful, constructive, and thought-provoking discussion. We reserve the right to remove or turn off comments at our discretion. We do not tolerate bullying, name-calling, or abusive language related to identity, including race, gender, ethnicity, religion, sexuality, age, or region; spam; copyright violation; extreme profanity; or p*rnography.","last_synced_at":"2026-07-25T12:22:10.972032+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387"},"episode":{"title":"What Went Wrong with the Boeing 737 Max?","slug":"what-went-wrong-with-the-boeing-737-max","published_at":"2026-05-14T11:30:00+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387/what-went-wrong-with-the-boeing-737-max","show_page_url":"https://stenobird.com/podcast/harvard-business-review-7777387","url":"https://traffic.megaphone.fm/VG2869405327.mp3","audio_url":"https://traffic.megaphone.fm/VG2869405327.mp3","summary":"What Went Wrong with the Boeing 737 Max? 19 Jul 2023 --- How did the evolution of Boeing’s organization and management lead to two tragic plane crashes within six months, in which a total of 346 people died? Harvard Business School professor Bill George discusses the long roots that ultimately led to the crash of Lion Air flight 610 in October 2018 in Indonesia and the crash of Ethiopian Airlines flight 302 in March 2019 in Ethiopia. He discusses the role cost cutting, regulatory pressure, and CEO succession played in laying the foundation for these tragedies and examines how Boeing executives responded to the crises in his case “What Went Wrong with Boeing’s 737 Max?” (https://store.hbr.org/product/what-went-wrong-with-boeing-s-737-max/320104?sku=320104-PDF-ENG) This episode originally aired on Cold Call on April 20, 2021. You can also listen to this episode on HBR.org, and wherever you listen to podcasts: - HBR.org (transcript available here): https://hbr.org/podcast/2021/04/what-went-wrong-with-the-boeing-737-max - Apple Podcasts: https://podcasts.apple.com/us/podcast/what-went-wrong-with-the-boeing-737-max/id1156646189?i=1000517908277 - Spotify: https://open.spotify.com/episode/5ksGABjxeKgvFfibozDjCl?si=ad5903f731f64555 - Stitcher: https://www.stitcher.com/show/cold-call/episode/what-went-wrong-with-the-boeing-737-max-83318275 - Google Podcasts: https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmhhcnZhcmRidXNpbmVzcy5vcmcvaGFydmFyZGJ1c2luZXNzL2NvbGQtY2FsbA/episode/dGFnOmF1ZGlvLmhici5vcmcsMjAxNi0wOS0xNjpjb2xkLWNhbGwuMDE0Ng?sa=X&ved=0CAIQuIEEahcKEwjQxPyp5JiAAxUAAAAAHQAAAAAQLA Series Description: Harvard Business School’s legendary case studies, distilled into podcast form. About Harvard Business Review: Harvard Business Review is the leading destination for smart…","meta_description":"What Went Wrong with the Boeing 737 Max? 19 Jul 2023 --- How did the evolution of Boeing’s organization and management lead to two tragic plane crashes wi…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1473,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/what-went-wrong-with-the-boeing-737-max/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/harvard-business-review-7777387/what-went-wrong-with-the-boeing-737-max.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}