{"podcast":{"title":"Harvard Business Review","slug":"harvard-business-review-7777387","podcast_index_feed_id":7777387,"rss_url":"https://feeds.megaphone.fm/VG7900701114","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/980142f0-0d9c-11f1-9b6f-b39130a8b54a/image/fd144eac00da8bd04368206590cf5ad8.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"HBR","episode_count":501,"summary":"At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. We try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We encourage comments, critiques, and questions. We expect our community to be a safe space for respectful, constructive, and thought-provoking discussion. We reserve the right to remove or turn off comments at our discretion. We do not tolerate bullying, name-calling, or abusive language related to identity, including race, gender, ethnicity, religion, sexuality, age, or region; spam; copyright violation; extreme profanity; or p*rnography.","last_synced_at":"2026-09-27T00:20:33.239002+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387"},"episode":{"title":"The Art of Active Listening | The Harvard Business Review Guide","slug":"the-art-of-active-listening-the-harvard-business-review-guide","published_at":"2026-09-10T21:25:00+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387/the-art-of-active-listening-the-harvard-business-review-guide","show_page_url":"https://stenobird.com/podcast/harvard-business-review-7777387","url":"https://traffic.megaphone.fm/VG4297792463.mp3","audio_url":"https://traffic.megaphone.fm/VG4297792463.mp3","summary":"The Art of Active Listening | The Harvard Business Review Guide 31 Aug 2022 --- You might think you’re a good listener, but common behaviors like nodding and saying “mm-hmm” can actually leave the speaker feeling unheard or dismissed. The truth is that mastering the art of listening involves a whole host of other skills as well. You need to do more. 00:00 You might think you’re a good listener, but … 00:52 … here’s how to be a “trampoline” listener. 01:25 Question 1: How do I usually listen? 01:50 Question 2: Why do I need to listen right now? 02:35 Question 3: Who is the focus of attention in the conversation? 02:54 Question 4: What am I missing? 04:30 Question 5: Am I getting in my own way? 05:08 Question 6: Am I in an information bubble? 06:04 OK, let’s review. The advice in this Harvard Business Review Guide comes from these articles: https://hbr.org/2022/05/whats-your-listening-style https://hbr.org/2016/07/what-great-listeners-actually-do https://hbr.org/2021/03/are-you-really-listening https://hbr.org/2014/04/what-gets-in-the-way-of-listening Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre Edited by Jessica Gidal Video by Andy Robinson Design by Riko Cribbs, Alex Belser, and Karen Player Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #Listening #ActiveListening #Communication #Conversations #Harvard #HarvardBusinessSchool Copyright © 2022 Harvard Business School Publishing. All rights reserved. Learn more about your ad choices. Visit megaphone.fm/adchoices","meta_description":"The Art of Active Listening | The Harvard Business Review Guide 31 Aug 2022 --- You might think you’re a good listener, but common behaviors like nodding…","key_points":[],"chapters":[],"topics":[],"duration_seconds":624,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/the-art-of-active-listening-the-harvard-business-review-guide/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/harvard-business-review-7777387/the-art-of-active-listening-the-harvard-business-review-guide.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}