{"podcast":{"title":"Harvard Business Review","slug":"harvard-business-review-7777387","podcast_index_feed_id":7777387,"rss_url":"https://feeds.megaphone.fm/VG7900701114","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/980142f0-0d9c-11f1-9b6f-b39130a8b54a/image/fd144eac00da8bd04368206590cf5ad8.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"HBR","episode_count":511,"summary":"At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. We try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We encourage comments, critiques, and questions. We expect our community to be a safe space for respectful, constructive, and thought-provoking discussion. We reserve the right to remove or turn off comments at our discretion. We do not tolerate bullying, name-calling, or abusive language related to identity, including race, gender, ethnicity, religion, sexuality, age, or region; spam; copyright violation; extreme profanity; or p*rnography.","last_synced_at":"2026-07-25T12:22:10.972032+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387"},"episode":{"title":"Genpact CEO Tiger Tyagarajan: Digital Transformation Isn’t About Technology, It’s About People","slug":"genpact-ceo-tiger-tyagarajan-digital-transformation-isn-t-about-technology-it-s-about-people","published_at":"2026-06-17T11:30:00+00:00","page_url":"https://stenobird.com/podcast/harvard-business-review-7777387/genpact-ceo-tiger-tyagarajan-digital-transformation-isn-t-about-technology-it-s-about-people","show_page_url":"https://stenobird.com/podcast/harvard-business-review-7777387","url":"https://traffic.megaphone.fm/VG5958304463.mp3","audio_url":"https://traffic.megaphone.fm/VG5958304463.mp3","summary":"Genpact CEO Tiger Tyagarajan: Digital Transformation Isn’t About Technology, It’s About People 26 Jan 2023 --- Tiger Tyagarajan is CEO of Genpact, a global firm that advises clients on digital transformation. Tyagarajan helped transform a division of General Electric (GE Capital International Services) into Genpact, a company that now has more than 100,000 employees and annual revenue of $4 billion. He says there’s an important difference between simply “digitizing” your company (by, for example, automating tasks) and truly transforming it digitally, which goes beyond technology to develop the people and processes that make up a firm’s culture. For this episode of our video series “The New World of Work”, Tyagarajan sat down with HBR editor in chief Adi Ignatius to discuss: • The promise, and limits, of emerging AI technologies like chatGPT, and how they could augment what employees do without necessarily replacing them. • The long-term promise, but short-term dangers, of the metaverse. • Surprising leadership and team-dynamics insights from cricket. “If there's a game that teaches you grit, it's cricket,” says Tyagarajan, who is passionate about the sport. This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Adi will interview a leader on LinkedIn Live — and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: https://hbr.org/my-library/preferences?movetile=newworldofwork. Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.co…","meta_description":"Genpact CEO Tiger Tyagarajan: Digital Transformation Isn’t About Technology, It’s About People 26 Jan 2023 --- Tiger Tyagarajan is CEO of Genpact, a globa…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2640,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/harvard-business-review-7777387/episodes/genpact-ceo-tiger-tyagarajan-digital-transformation-isn-t-about-technology-it-s-about-people/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/harvard-business-review-7777387/genpact-ceo-tiger-tyagarajan-digital-transformation-isn-t-about-technology-it-s-about-people.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}