{"podcast":{"title":"Grow My Salon Business Podcast","slug":"grow-my-salon-business-podcast-758002","podcast_index_feed_id":758002,"rss_url":"https://feeds.transistor.fm/grow-my-salon-business-podcast","website_url":"https://growmysalonbusiness.com","image_url":"https://img.transistorcdn.com/lW0WZ-18vPmWdJ3dOYmF1alivkMsOJIwXwt7L8FmAiQ/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ3MzgwLzE3MDEz/NDU5OTQtYXJ0d29y/ay5qcGc.jpg","author":"Antony Whitaker","episode_count":354,"summary":"I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business owner is one of life’s greatest educations and it gives you two clear choices, either you continually learn, adapt and grow, or you resist change, stagnate and perish. We live in ever changing and sometimes challenging times, so being informed and constantly inspired is more important than ever. Join Antony Whitaker talking to thought leaders on the business side of the hairdressing industry discussing insightful, provocative and inspiring ideas that matter. Get ready to learn, get ready to be challenged, get ready to be inspired and most importantly get ready to grow your salon business!","last_synced_at":"2026-06-30T16:23:08.674425+00:00","page_url":"https://stenobird.com/podcast/grow-my-salon-business-podcast-758002"},"episode":{"title":"333 Home Haircare Recommendations: Why Stylists Still Avoid It and What Needs to Change","slug":"333-home-haircare-recommendations-why-stylists-still-avoid-it-and-what-needs-to-change","published_at":"2026-02-03T14:17:32+00:00","page_url":"https://stenobird.com/podcast/grow-my-salon-business-podcast-758002/333-home-haircare-recommendations-why-stylists-still-avoid-it-and-what-needs-to-change","show_page_url":"https://stenobird.com/podcast/grow-my-salon-business-podcast-758002","url":"https://growmysalonbusiness.com/podcast/333","audio_url":"https://media.transistor.fm/b5728d96/7bd0beb0.mp3","summary":"Nearly four years ago, I recorded an episode about why hairdressers should be recommending professional retail. And yet, here we are, still having the same conversation. The fundamentals haven’t changed, but the world we’re operating in absolutely has. Inflation, online shopping, influencers, and changing client behaviour… all of it has added new layers to old objections. In this episode, I break down why so many stylists still avoid recommending retail and, more importantly, what’s really sitting underneath those objections. I walk through the most common excuses I hear, grouped into skill issues, mindset issues, fear issues, and systems issues and explain why teaching product knowledge or scripts alone will never fix the problem. This isn’t about being pushy or “selling.” It’s about professionalism, service, responsibility, and ultimately the sustainability of your business. If you’re a salon owner or a stylist who wants stronger client relationships, better results, and a more profitable salon, this is a conversation you can’t keep avoiding. IN THIS EPISODE: [00:00] Intro: Retail version 2.0: what’s changed [01:58] Same salon, same clients, very different retail results [02:43] Why scripts and commissions don’t solve retail [03:22] The three real reasons hairdressers should recommend retail [06:49] The 4 categories behind all retail objections [07:39] Skill issues: “I don’t know how” and product knowledge [09:40] Mindset issues: “It’s not my job” [12:09] Fear issues: The fear of being pushy or transactional [20:06] Systems issues and retail culture in salons [26:30] Final thoughts Want MORE to help you GROW? 📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/ 🆘 Management overwhelm!? Download our free checklist! This checklist will help you…","meta_description":"Nearly four years ago, I recorded an episode about why hairdressers should be recommending professional retail. And yet, here we are, still having the sam…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1665,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/grow-my-salon-business-podcast-758002/episodes/333-home-haircare-recommendations-why-stylists-still-avoid-it-and-what-needs-to-change/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/grow-my-salon-business-podcast-758002/333-home-haircare-recommendations-why-stylists-still-avoid-it-and-what-needs-to-change.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}