{"podcast":{"title":"Ground Floor Government","slug":"ground-floor-government-7436219","podcast_index_feed_id":7436219,"rss_url":"https://feeds.captivate.fm/phonelive/","website_url":"https://phonelive.captivate.fm","image_url":"https://artwork.captivate.fm/abcc3168-2607-4e42-b503-249fe0f5a08e/lYp3grs3bQMt5MSDA5X8ULKG.jpg","author":"PhoneLive.io","episode_count":120,"summary":"Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.","last_synced_at":"2026-09-22T06:24:20.779018+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219"},"episode":{"title":"The Essential Role of a Town Clerk (with Laroue Shatzkin) | Ep. 114","slug":"the-essential-role-of-a-town-clerk-with-laroue-shatzkin-ep-114","published_at":"2026-09-09T21:30:00+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219/the-essential-role-of-a-town-clerk-with-laroue-shatzkin-ep-114","show_page_url":"https://stenobird.com/podcast/ground-floor-government-7436219","url":"https://phonelive.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/4a047e63-f386-4d15-813a-2a27159d3c1a.mp3","summary":"Summary In this episode, we explore the journey of Laroue, a town clerk in Cortlandt, New York, who shares her experiences in local government. From her family's political legacy to the challenges faced during COVID-19, Laroue discusses the vital role of a town clerk, the importance of community engagement, and the ongoing digital transformation in local governance. She emphasizes the significance of communication skills and offers advice for those aspiring to enter local government. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Laroue is a third-generation politically active woman. She was elected as town clerk after serving as a district leader. The role of a town clerk includes processing vital statistics and meeting minutes. COVID-19 presented unique challenges for local government operations. Digital transformation is crucial for improving public access to records. Budgetary investments can significantly impact local government projects. Effective communication is essential in dealing with the public. Connecting with the community is key to being elected. Innovative ideas, like giving out ring pops, can create memorable connections. The role of a town clerk is multifaceted and requires adaptability. Sponsored by Switchboard.Live","meta_description":"Summary In this episode, we explore the journey of Laroue, a town clerk in Cortlandt, New York, who shares her experiences in local government. From her f…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1142,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ground-floor-government-7436219/episodes/the-essential-role-of-a-town-clerk-with-laroue-shatzkin-ep-114/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ground-floor-government-7436219/the-essential-role-of-a-town-clerk-with-laroue-shatzkin-ep-114.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}