{"podcast":{"title":"Ground Floor Government","slug":"ground-floor-government-7436219","podcast_index_feed_id":7436219,"rss_url":"https://feeds.captivate.fm/phonelive/","website_url":"https://phonelive.captivate.fm","image_url":"https://artwork.captivate.fm/abcc3168-2607-4e42-b503-249fe0f5a08e/lYp3grs3bQMt5MSDA5X8ULKG.jpg","author":"PhoneLive.io","episode_count":120,"summary":"Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.","last_synced_at":"2026-09-22T06:24:20.779018+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219"},"episode":{"title":"The Art of Storytelling in Local Government (with Jenna Martin) | Ep. 104","slug":"the-art-of-storytelling-in-local-government-with-jenna-martin-ep-104","published_at":"2026-08-12T21:00:00+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219/the-art-of-storytelling-in-local-government-with-jenna-martin-ep-104","show_page_url":"https://stenobird.com/podcast/ground-floor-government-7436219","url":"https://phonelive.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/8b512978-8fa7-4042-b61c-f33f4f5c90b7.mp3","summary":"Summary In this episode, Hugh Plappert interviews Jenna Martin, the Director of Public Relations for Shelbyville, Indiana. They discuss Jenna's unexpected journey into local government, the challenges and strategies of effective communication within the government, the importance of technology and ADA compliance, and the diverse opportunities available in local government careers. Jenna emphasizes the significance of storytelling and community engagement in her role, as well as the evolving nature of civic engagement in today's society. Ready to explore your own local government career options? Download this free guide on how to transition into a successful career in local government: https://icma.org/documents/breaking-local-government-guidebook-career-transitions Takeaways Jenna Martin's journey into local government was unplanned but fulfilling. Effective communication is crucial for local government to connect with the community. Technology plays a significant role in modern public relations within government. ADA compliance is an ongoing challenge that requires attention in all projects. Civic engagement has increased significantly in recent years. Local government offers diverse career opportunities beyond traditional roles. Storytelling is a powerful tool for engaging the community. Collaboration with various departments enhances communication efforts. Emergency management communication is vital during crises. Newcomers to local government should focus on informing rather than convincing the public. Sponsored by Switchboard.Live","meta_description":"Summary In this episode, Hugh Plappert interviews Jenna Martin, the Director of Public Relations for Shelbyville, Indiana. They discuss Jenna's unexpected…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1261,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ground-floor-government-7436219/episodes/the-art-of-storytelling-in-local-government-with-jenna-martin-ep-104/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ground-floor-government-7436219/the-art-of-storytelling-in-local-government-with-jenna-martin-ep-104.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}