{"podcast":{"title":"Ground Floor Government","slug":"ground-floor-government-7436219","podcast_index_feed_id":7436219,"rss_url":"https://feeds.captivate.fm/phonelive/","website_url":"https://phonelive.captivate.fm","image_url":"https://artwork.captivate.fm/abcc3168-2607-4e42-b503-249fe0f5a08e/lYp3grs3bQMt5MSDA5X8ULKG.jpg","author":"PhoneLive.io","episode_count":96,"summary":"Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.","last_synced_at":"2026-07-23T08:19:55.001303+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219"},"episode":{"title":"Navigating the IT Landscape in Local Government (with Rolland Kornblau) | Ep. 73","slug":"navigating-the-it-landscape-in-local-government-with-rolland-kornblau-ep-73","published_at":"2026-06-01T20:15:00+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219/navigating-the-it-landscape-in-local-government-with-rolland-kornblau-ep-73","show_page_url":"https://stenobird.com/podcast/ground-floor-government-7436219","url":"https://phonelive.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/aeaa76f1-10ee-49e6-9b76-0c1a09b3a21d.mp3","summary":"Summary In this episode, Rolland Kornblau, Director of IT at the City of San Bernardino, shares his journey from education to local government IT. He discusses the challenges and rewards of working in local government, the importance of balancing IT needs with departmental requirements, and the impact of technology on community services. Rolland emphasizes the significance of budgeting, navigating unexpected challenges, and ensuring ADA compliance in digital projects. He also highlights the importance of people skills in resolving conflicts and fostering collaboration within the organization. Ultimately, he expresses his passion for technology and the fulfillment he finds in serving the community through his work. Takeaways Rolland transitioned from education to local government IT. Balancing IT needs with departmental requirements is crucial. Budget constraints in local government require creative solutions. Unexpected IT challenges can arise, requiring quick problem-solving. Successful IT projects can significantly impact community services. ADA compliance is essential for government digital projects. People skills are vital for resolving conflicts in IT. Local government offers stability and a sense of community. Technology in local government can enhance service delivery. Rolland finds fulfillment in helping others through technology.","meta_description":"Summary In this episode, Rolland Kornblau, Director of IT at the City of San Bernardino, shares his journey from education to local government IT. He disc…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1286,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ground-floor-government-7436219/episodes/navigating-the-it-landscape-in-local-government-with-rolland-kornblau-ep-73/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ground-floor-government-7436219/navigating-the-it-landscape-in-local-government-with-rolland-kornblau-ep-73.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}