{"podcast":{"title":"Ground Floor Government","slug":"ground-floor-government-7436219","podcast_index_feed_id":7436219,"rss_url":"https://feeds.captivate.fm/phonelive/","website_url":"https://phonelive.captivate.fm","image_url":"https://artwork.captivate.fm/abcc3168-2607-4e42-b503-249fe0f5a08e/lYp3grs3bQMt5MSDA5X8ULKG.jpg","author":"PhoneLive.io","episode_count":96,"summary":"Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.","last_synced_at":"2026-07-23T08:19:55.001303+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219"},"episode":{"title":"Navigating Public Information During a Crisis (with Tricia Wajda) | Ep. 78","slug":"navigating-public-information-during-a-crisis-with-tricia-wajda-ep-78","published_at":"2026-06-15T21:00:00+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219/navigating-public-information-during-a-crisis-with-tricia-wajda-ep-78","show_page_url":"https://stenobird.com/podcast/ground-floor-government-7436219","url":"https://phonelive.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/b3494b51-f962-4ab2-bcf3-bdf258dc6380.mp3","summary":"Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Tricia Wajda, a public information officer from Monmouth County, New Jersey. Tricia shares her unique journey into local government, discussing her early career, the challenges faced during the COVID-19 pandemic, and the impactful community projects she has been involved in. She emphasizes the importance of transparency, effective communication, and the need for creativity in public information roles. Tricia also highlights the rewarding nature of working in government and encourages others to consider careers in this field. Takeaways Tricia Wajda's journey into local government began with an internship that turned into a full-time position. She emphasizes the importance of being prepared for unexpected challenges in public service. COVID-19 presented significant challenges, requiring quick and effective communication strategies. Community projects like 'Made in Monmouth' highlight the importance of supporting local businesses. Budgeting for communications requires creativity and resourcefulness due to unpredictable events. Transparency is crucial for building public trust, especially during crises. Effective communication involves understanding the audience and delivering messages in accessible ways. Cross-departmental collaboration is essential for effective public information dissemination. Passion for public service can be contagious and motivates teams to excel. Careers in government can be fulfilling and impactful, making a difference in the community.","meta_description":"Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Tricia Wajda, a public information officer from Monmouth County, New Jer…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1177,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ground-floor-government-7436219/episodes/navigating-public-information-during-a-crisis-with-tricia-wajda-ep-78/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ground-floor-government-7436219/navigating-public-information-during-a-crisis-with-tricia-wajda-ep-78.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}