{"podcast":{"title":"Ground Floor Government","slug":"ground-floor-government-7436219","podcast_index_feed_id":7436219,"rss_url":"https://feeds.captivate.fm/phonelive/","website_url":"https://phonelive.captivate.fm","image_url":"https://artwork.captivate.fm/abcc3168-2607-4e42-b503-249fe0f5a08e/lYp3grs3bQMt5MSDA5X8ULKG.jpg","author":"PhoneLive.io","episode_count":96,"summary":"Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.","last_synced_at":"2026-07-23T08:19:55.001303+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219"},"episode":{"title":"From Newsrooms to Government (with Nancy Leuenhagen) | Ep. 63","slug":"from-newsrooms-to-government-with-nancy-leuenhagen-ep-63","published_at":"2026-05-08T22:30:00+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219/from-newsrooms-to-government-with-nancy-leuenhagen-ep-63","show_page_url":"https://stenobird.com/podcast/ground-floor-government-7436219","url":"https://phonelive.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/ebb56d09-1c97-452c-b3f8-d422dc25c5b4.mp3","summary":"Summary In this conversation, Nancy Leuenhagen, the Communications Director for Washoe County, Nevada, shares her journey from a career in journalism to public service communications. She discusses the challenges and rewards of working in local government, particularly in crisis management and storytelling. Nancy highlights the importance of training, creativity, and accessibility in her role, and encourages young professionals to consider careers in public service communications. Takeaways Public service communications is a rewarding career path. Transitioning from journalism to public service involves a significant shift in perspective. Crisis management requires unique skills and training. Documentaries can effectively communicate complex social issues like homelessness. Working in local government can be fulfilling despite its challenges. Budget constraints necessitate creative solutions in public communications. Digital accessibility is essential in government communications. Storytelling remains a core passion in public service. Young professionals bring valuable energy and innovation to government roles. Public service offers life-changing opportunities for personal and professional growth.","meta_description":"Summary In this conversation, Nancy Leuenhagen, the Communications Director for Washoe County, Nevada, shares her journey from a career in journalism to p…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1501,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ground-floor-government-7436219/episodes/from-newsrooms-to-government-with-nancy-leuenhagen-ep-63/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ground-floor-government-7436219/from-newsrooms-to-government-with-nancy-leuenhagen-ep-63.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}