{"podcast":{"title":"Ground Floor Government","slug":"ground-floor-government-7436219","podcast_index_feed_id":7436219,"rss_url":"https://feeds.captivate.fm/phonelive/","website_url":"https://phonelive.captivate.fm","image_url":"https://artwork.captivate.fm/abcc3168-2607-4e42-b503-249fe0f5a08e/lYp3grs3bQMt5MSDA5X8ULKG.jpg","author":"PhoneLive.io","episode_count":96,"summary":"Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.","last_synced_at":"2026-07-23T08:19:55.001303+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219"},"episode":{"title":"From Administrative Assistant to City Clerk (with Addie Balester) | Ep. 84","slug":"from-administrative-assistant-to-city-clerk-with-addie-balester-ep-84","published_at":"2026-06-26T18:25:00+00:00","page_url":"https://stenobird.com/podcast/ground-floor-government-7436219/from-administrative-assistant-to-city-clerk-with-addie-balester-ep-84","show_page_url":"https://stenobird.com/podcast/ground-floor-government-7436219","url":"https://phonelive.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/3adf5f91-6547-4842-80b4-a752789cf531.mp3","summary":"Summary In this episode, Hugh Plappert interviews Addie Balester, the Clerk of the Council for Cleveland Heights, Ohio. They discuss Addie's journey into local government, the challenges she faced, the importance of finance in council actions, and the need for transparency and accessibility in government processes. Addie shares insights on cross-department collaboration, opportunities for aspiring local government workers, and the passion that drives her in her role. Takeaways Unexpected is a common word when we talk to people about their career in local government. I didn't want to be a politician, but what could I do behind the scenes? I had no idea really what I was doing. I had to figure out how to communicate and keep things moving. Implementing that change has been a game changer. Finance plays a major role in what council does. Digital ADA accessibility is very important. I work for city council, I don't work for the mayor. Continuing education is constant. No two days are the same.","meta_description":"Summary In this episode, Hugh Plappert interviews Addie Balester, the Clerk of the Council for Cleveland Heights, Ohio. They discuss Addie's journey into…","key_points":[],"chapters":[],"topics":[],"duration_seconds":859,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ground-floor-government-7436219/episodes/from-administrative-assistant-to-city-clerk-with-addie-balester-ep-84/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ground-floor-government-7436219/from-administrative-assistant-to-city-clerk-with-addie-balester-ep-84.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}