{"podcast":{"title":"Good Morning, HR","slug":"good-morning-hr-4101361","podcast_index_feed_id":4101361,"rss_url":"https://feeds.transistor.fm/good-morning-hr","website_url":"http://www.goodmorninghr.com","image_url":"https://img.transistorcdn.com/pq-xjs_ERB6E-puusatwJxe5rHen5KdjmdVbu7rZ5hk/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81Yzc3/MTM3MzQ3ODczMzQ1/NDZjM2Q0MGQ3Mjc1/YWJiZC5wbmc.jpg","author":"Imperative – Bulletproof Background Screening","episode_count":262,"summary":"HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. Most thirty-minute episodes of Good Morning, HR will be eligible for half a recertification credit for both HRCI and SHRM-certified professionals. Mike is a member of Entrepreneurs Organization (EO) Fort Worth and active with the Texas Association of Business, the Fort Worth Chamber, and Texas SHRM.","last_synced_at":"2026-07-09T18:20:19.528655+00:00","page_url":"https://stenobird.com/podcast/good-morning-hr-4101361"},"episode":{"title":"Challenges in Workplace Investigations with Amy Jacobs","slug":"challenges-in-workplace-investigations-with-amy-jacobs","published_at":"2026-01-01T10:00:00+00:00","page_url":"https://stenobird.com/podcast/good-morning-hr-4101361/challenges-in-workplace-investigations-with-amy-jacobs","show_page_url":"https://stenobird.com/podcast/good-morning-hr-4101361","url":"https://goodmorninghr.com/episode-233-challenges-in-workplace-investigations-with-amy-jacobs/","audio_url":"https://media.transistor.fm/ff3c35ea/f3f0dd0e.mp3","summary":"Something New! For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP#233 In episode 233, Coffey talks with Amy Jacobs about evaluating and investigating unique complaints. They discuss evaluating the credibility of anonymous complaints; deciding when to investigate versus monitor; retaining records of all complaints for institutional memory; handling requests for confidentiality and anonymity; responding to complaints from former employees; assessing credibility when performance issues exist; navigating complaints raised through attorneys or union representatives; managing interviews with legal counsel or representatives present; deciding between in-person and virtual investigations; selecting interview locations to preserve confidentiality; recording versus not recording interviews; controlling interview pace and scope; identifying unrelated but critical issues uncovered during investigations; communicating investigation outcomes to complainants and employees; preventing retaliation claims; and managing gossip and trust in the workplace after investigations. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Amy Jacobs, an employment lawyer, joined Employment Practices Solutions in 1997 and is a currently a senior consultant and shareholder. For 3…","meta_description":"Something New! For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Downl…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2714,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/good-morning-hr-4101361/episodes/challenges-in-workplace-investigations-with-amy-jacobs/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/good-morning-hr-4101361/challenges-in-workplace-investigations-with-amy-jacobs.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}