{"podcast":{"title":"GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology","slug":"gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481","podcast_index_feed_id":6405481,"rss_url":"https://feeds.transistor.fm/gain-momentum","website_url":null,"image_url":"https://img.transistorcdn.com/bu5yXAn0AqWa0juvp2rzER2urWAlKivVICDefCcK_5I/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxOTkzLzE2ODUz/MzExNjEtYXJ0d29y/ay5qcGc.jpg","author":"GAIN","episode_count":108,"summary":"Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.","last_synced_at":"2026-07-23T18:17:28.489859+00:00","page_url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481"},"episode":{"title":"Putting the Customer at the Center of the Tech Stack | with Dado Ljumanovic","slug":"putting-the-customer-at-the-center-of-the-tech-stack-with-dado-ljumanovic","published_at":"2025-11-13T10:00:00+00:00","page_url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/putting-the-customer-at-the-center-of-the-tech-stack-with-dado-ljumanovic","show_page_url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481","url":"https://share.transistor.fm/s/d30e0a7f","audio_url":"https://2.gum.fm/op3.dev/e/pdcn.co/e/pdst.fm/e/dts.podtrac.com/redirect.mp3/media.transistor.fm/d30e0a7f/d5206175.mp3","summary":"In this episode, we interview Dado Ljumanovic , the Director of Digital Customer Experience at Sircle Collection . With leadership spanning retail, coworking, F&B and club-member services, he shapes how modern hotel brands deliver differentiated value and direct guest engagement. Sircle Collection is a dynamic hospitality group that reimagines the hotel experience by blending modern luxury with local culture. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4","meta_description":"In this episode, we interview Dado Ljumanovic , the Director of Digital Customer Experience at Sircle Collection . With leadership spanning retail, cowork…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3481,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/episodes/putting-the-customer-at-the-center-of-the-tech-stack-with-dado-ljumanovic/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/putting-the-customer-at-the-center-of-the-tech-stack-with-dado-ljumanovic.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}