{"podcast":{"title":"GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology","slug":"gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481","podcast_index_feed_id":6405481,"rss_url":"https://feeds.transistor.fm/gain-momentum","website_url":null,"image_url":"https://img.transistorcdn.com/bu5yXAn0AqWa0juvp2rzER2urWAlKivVICDefCcK_5I/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxOTkzLzE2ODUz/MzExNjEtYXJ0d29y/ay5qcGc.jpg","author":"GAIN","episode_count":112,"summary":"Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.","last_synced_at":"2026-09-10T16:18:25.025988+00:00","page_url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481"},"episode":{"title":"CRM Secrets and the Power of the Voice Channel | with Scott Buelter","slug":"crm-secrets-and-the-power-of-the-voice-channel-with-scott-buelter","published_at":"2026-09-03T09:00:00+00:00","page_url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/crm-secrets-and-the-power-of-the-voice-channel-with-scott-buelter","show_page_url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481","url":"https://share.transistor.fm/s/7ced76ae","audio_url":"https://2.gum.fm/op3.dev/e/pdcn.co/e/pdst.fm/e/dts.podtrac.com/redirect.mp3/media.transistor.fm/7ced76ae/516d3667.mp3","summary":"In this episode, we interview Scott Buelter , CEO and president of Ascent360 . Buelter founded Ascent360 in 2013 with a mission to bring enterprise-level customer data platform capabilities to mid-size businesses, and has spent the past decade building it into a leading CDP for hotels and resorts. He draws on data analysis and digital marketing experience spanning Nike, Disney, Royal Caribbean, Loews Hotels, American Express and Samsung, as well as earlier roles at Experian and Merkle, where he drove digital campaign technology for major brands. Buelter holds an MBA from UC Irvine and a BS in economics from the University of San Diego, and has studied at the London School of Economics and the Institute of Education Sciences in Berlin and Vienna. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd ., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4 Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4","meta_description":"In this episode, we interview Scott Buelter , CEO and president of Ascent360 . Buelter founded Ascent360 in 2013 with a mission to bring enterprise-level…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2994,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/episodes/crm-secrets-and-the-power-of-the-voice-channel-with-scott-buelter/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/gain-momentum-lessons-from-leaders-in-hospitality-travel-food-service-technology-6405481/crm-secrets-and-the-power-of-the-voice-channel-with-scott-buelter.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}