{"podcast":{"title":"Frontier CMO Podcast by Think with Google","slug":"frontier-cmo-podcast-by-think-with-google-7619785","podcast_index_feed_id":7619785,"rss_url":"https://feeds.megaphone.fm/PDP6186156462","website_url":"https://www.youtube.com/thinkwithgoogle","image_url":"https://megaphone.imgix.net/podcasts/a6bf2a5c-cec5-11f0-ba01-af363fc5f5ad/image/63f3c08db64525db00becb455769e5e4.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Presented by Think with Google","episode_count":25,"summary":"In the AI era, marketing should be unstoppable, and its future is being written in real time. Frontier CMO talks to the leaders shaping it. Join Joshua Spanier, Google's VP of AI and Marketing Strategy, in his deep-dives with the leaders, marketers, technologists who are rewriting the playbook. Welcome to the Frontier. We’re asking the questions other won’t: How do marketing leaders prove ROI to executives? What does a modern marketing strategy look like when AI and analytics are reshaping the rules every day? Each episode of Frontier CMO explores the real-world playbooks leaders are using to navigate the AI-powered landscape. From marketing trends and branding breakthroughs to advancements in digital marketing, social media, content marketing, and B2B marketing, Frontier CMO breaks down what’s working and what’s not to help you navigate this new landscape. Subscribe to Frontier CMO on YouTube, Apple, Spotify or wherever you get your podcasts to get alerted when the first episode drops in January.","last_synced_at":"2026-06-04T18:18:36.030552+00:00","page_url":"https://stenobird.com/podcast/frontier-cmo-podcast-by-think-with-google-7619785"},"episode":{"title":"Carla Hassan on Trust, AI, and Leading Under Pressure","slug":"carla-hassan-on-trust-ai-and-leading-under-pressure","published_at":"2026-03-26T08:00:00+00:00","page_url":"https://stenobird.com/podcast/frontier-cmo-podcast-by-think-with-google-7619785/carla-hassan-on-trust-ai-and-leading-under-pressure","show_page_url":"https://stenobird.com/podcast/frontier-cmo-podcast-by-think-with-google-7619785","url":"https://traffic.megaphone.fm/PDP1617983575.mp3?updated=1774448826","audio_url":"https://traffic.megaphone.fm/PDP1617983575.mp3?updated=1774448826","summary":"Marketing leadership today is defined by pressure: AI disruption, declining trust in institutions, cultural fragmentation, and relentless growth expectations. In this episode of Frontier CMO, Josh Spanier sits down with Carla Hassan, Chief Marketing Officer of JPMorganChase, who leads more than 3,000 marketers across one of the world’s most recognized financial brands. From her early life shaped by displacement to stewarding a 200+ year-old institution, Carla shares how resilience and clarity shape her leadership. The conversation explores why “you don’t build trust with a tagline,” how trust is earned locally at scale, and what it really takes to modernize a marketing organization. Carla unpacks how AI is transforming roles from writers to editors, why layering AI onto broken processes fails, and how CMOs must rethink org design, workflows, and decision rights. For leaders navigating complexity inside large systems, this episode is a candid look at transformation, operational discipline, and building durable brands in uncertain times. 00:00 – Training Teams in the AI Era 01:00 – The Pressure of Being a Modern CMO 02:00 – Carla Hassan’s Journey & Resilience 04:30 – Global vs Local Marketing: Getting It Right 06:30 – Why Brand Consistency is Non-Negotiable 08:30 – Cultural Differences in Money & Messaging 10:30 – Building a Purpose-Driven Global Brand 11:30 – Trust, Transparency & Big Institutions 13:30 – What Modern Marketing Looks Like Today 17:00 – How AI is Reshaping Marketing Teams 20:30 – Speed, Testing & Real-Time Content Feedback 40:30 – Final Takeaways: Trust, AI & Local Relevance","meta_description":"Marketing leadership today is defined by pressure: AI disruption, declining trust in institutions, cultural fragmentation, and relentless growth expectati…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2537,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/frontier-cmo-podcast-by-think-with-google-7619785/episodes/carla-hassan-on-trust-ai-and-leading-under-pressure/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/frontier-cmo-podcast-by-think-with-google-7619785/carla-hassan-on-trust-ai-and-leading-under-pressure.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}