{"podcast":{"title":"Fraudology Podcast with Karisse Hendrick","slug":"fraudology-podcast-with-karisse-hendrick-1368872","podcast_index_feed_id":1368872,"rss_url":"https://feeds.captivate.fm/fraudology-podcast/","website_url":"https://fraudology-podcast.captivate.fm","image_url":"https://artwork.captivate.fm/e0a919df-70ee-43f3-8cfd-7a25795ff931/Profile-picture.jpg","author":"Karisse Hendrick","episode_count":417,"summary":"If you work in online fraud prevention, chances are you've caught the \"bug\". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you \"crack the case\". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!","last_synced_at":"2026-09-17T16:20:55.530296+00:00","page_url":"https://stenobird.com/podcast/fraudology-podcast-with-karisse-hendrick-1368872"},"episode":{"title":"Organizational Convergence for Fraud: New Benchmarks and What Actually Works","slug":"organizational-convergence-for-fraud-new-benchmarks-and-what-actually-works","published_at":"2026-08-13T08:30:00+00:00","page_url":"https://stenobird.com/podcast/fraudology-podcast-with-karisse-hendrick-1368872/organizational-convergence-for-fraud-new-benchmarks-and-what-actually-works","show_page_url":"https://stenobird.com/podcast/fraudology-podcast-with-karisse-hendrick-1368872","url":"https://fraudology-podcast.captivate.fm/episode/organizational-convergence-for-fraud-new-benchmarks-and-what-actually-works","audio_url":"https://episodes.captivate.fm/episode/cf0770f4-0f1c-4f98-9745-ee39f5aad275.mp3","summary":"Welcome back to Fraudology. Today's a solo episode built around a study that puts a real number on something fraud leaders have been debating for years: does organizational convergence for fraud actually move the needle on performance, or is it just an org chart trend? For years, we've all benchmarked ourselves the same way. Approval rate here, chargeback rate there, maybe a manual review rate if we're being thorough. But the problem I've seen play out in company after company is this: optimize your approval rate, and your chargeback rate quietly creeps up. Optimize your chargeback rate by blocking more, and your approval rate takes the hit. You're never seeing the whole picture, just one lever moving at the expense of the other. The Precise Yes metric is the headline finding from a new Liminal and Accertify study, but the study itself is much bigger than one metric. It surveyed 250 senior fraud, security, and risk leaders across five industry verticals specifically to test the thesis of organizational convergence for fraud and cybersecurity. I walk through what the data says, what forms of convergence actually improve fraud performance, and which ones don't move the needle at all. This is a data-heavy episode, and I mean that as a compliment to the study. If you've ever needed a fraud KPI for CFO reporting that actually captures the full tradeoff between approvals and fraud loss, this is the one to bring back to your team. What you'll hear in this episode: How the Precise Yes metric is calculated, and why approval rate vs chargeback rate alone can hide the real story of your fraud program Why organizational convergence for fraud and cybersecurity is being driven by operational necessity, not executive mandates, and what that means for how teams are actually changing W…","meta_description":"Welcome back to Fraudology. Today's a solo episode built around a study that puts a real number on something fraud leaders have been debating for years: d…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3460,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/fraudology-podcast-with-karisse-hendrick-1368872/episodes/organizational-convergence-for-fraud-new-benchmarks-and-what-actually-works/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/fraudology-podcast-with-karisse-hendrick-1368872/organizational-convergence-for-fraud-new-benchmarks-and-what-actually-works.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}