{"podcast":{"title":"Fraud Forward","slug":"fraud-forward-6896520","podcast_index_feed_id":6896520,"rss_url":"https://feeds.captivate.fm/fraud-forward/","website_url":"https://www.sardine.ai/media/fraud-forward","image_url":"https://artwork.captivate.fm/5146a799-c8ab-48e2-b29d-f11295c9d93d/Fraud-Forward-Spotify-Cover-Photo.jpg","author":"Hailey Windham","episode_count":120,"summary":"Fraud Forward is a banking-focused podcast bringing together fraud fighters, risk leaders, and financial crime experts to explore how fraud is evolving, and how financial institutions must adapt. Each episode features practical, candid conversations with teams in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, Fraud Forward focuses on what’s working, what’s changing, and what fraud leaders need to prepare for as financial crime accelerates. This is where banking comes together to challenge assumptions, pressure-test controls, and move fraud forward.","last_synced_at":"2026-09-16T16:24:07.488000+00:00","page_url":"https://stenobird.com/podcast/fraud-forward-6896520"},"episode":{"title":"The Most Underrated Law Enforcement Agency in Fintech","slug":"the-most-underrated-law-enforcement-agency-in-fintech","published_at":"2026-06-17T08:00:00+00:00","page_url":"https://stenobird.com/podcast/fraud-forward-6896520/the-most-underrated-law-enforcement-agency-in-fintech","show_page_url":"https://stenobird.com/podcast/fraud-forward-6896520","url":"https://www.sardine.ai/media/fraud-forward","audio_url":"https://episodes.captivate.fm/episode/1e1f9f7a-1910-464f-83a2-678e994ce788.mp3","summary":"What’s up, fraud fighters, and welcome to Fraud Forward. In this episode, I am sitting down with Eric Shen, inspector in charge of the criminal investigations group for the United States Postal Inspection Service, to talk about something I think way too many fraud teams overlook: USPIS financial crime. When financial crime escalates, most of us immediately think FBI, Secret Service, Homeland Security, or local law enforcement. And listen, those partners matter. But the Postal Inspection Service is one of the most powerful investigative partners in financial crime investigations, especially when mail theft, check fraud, mail fraud, bank fraud, identity theft, money laundering, or organized fraud networks are part of the picture. This conversation is about more than stolen mail or missing packages. It is about how physical infrastructure still connects to modern financial institution fraud, how fraud teams can build stronger law enforcement partnerships, and why collaboration has to happen before the big case hits your desk. Because behind every fraud case is a real person. A member. A customer. A family. A business. Someone whose trust, dignity, and financial stability may have been shaken in a way they will never forget. And we, fraud fighters, have a responsibility to do something about that. What you’ll hear in this episode: A practical breakdown of how USPIS financial crime investigations work Why the United States Postal Inspection Service matters to banks, credit unions, fintechs, and payments companies How mail theft connects to check fraud, mail fraud, identity theft, bank fraud, and money laundering Why physical mail still matters, even in a digital fraud environment How organized fraud networks use stolen mail, altered checks, social media, and other channels…","meta_description":"What’s up, fraud fighters, and welcome to Fraud Forward. In this episode, I am sitting down with Eric Shen, inspector in charge of the criminal investigat…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2290,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/fraud-forward-6896520/episodes/the-most-underrated-law-enforcement-agency-in-fintech/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/fraud-forward-6896520/the-most-underrated-law-enforcement-agency-in-fintech.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}