{"podcast":{"title":"Fraud Forward","slug":"fraud-forward-6896520","podcast_index_feed_id":6896520,"rss_url":"https://feeds.captivate.fm/fraud-forward/","website_url":"https://www.sardine.ai/media/fraud-forward","image_url":"https://artwork.captivate.fm/5146a799-c8ab-48e2-b29d-f11295c9d93d/Fraud-Forward-Spotify-Cover-Photo.jpg","author":"Hailey Windham","episode_count":106,"summary":"Fraud Forward is a banking-focused podcast bringing together fraud fighters, risk leaders, and financial crime experts to explore how fraud is evolving, and how financial institutions must adapt. Each episode features practical, candid conversations with teams in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, Fraud Forward focuses on what’s working, what’s changing, and what fraud leaders need to prepare for as financial crime accelerates. This is where banking comes together to challenge assumptions, pressure-test controls, and move fraud forward.","last_synced_at":"2026-06-10T18:17:15.561858+00:00","page_url":"https://stenobird.com/podcast/fraud-forward-6896520"},"episode":{"title":"KYC Isn’t Broken — We Just Keep Asking It to Do the Wrong Job (with Steve Lenderman)","slug":"kyc-isn-t-broken-we-just-keep-asking-it-to-do-the-wrong-job-with-steve-lenderman","published_at":"2026-02-11T08:00:00+00:00","page_url":"https://stenobird.com/podcast/fraud-forward-6896520/kyc-isn-t-broken-we-just-keep-asking-it-to-do-the-wrong-job-with-steve-lenderman","show_page_url":"https://stenobird.com/podcast/fraud-forward-6896520","url":"https://www.sardine.ai/media/fraud-forward","audio_url":"https://episodes.captivate.fm/episode/014eb8ab-69d3-44a4-b86b-decf18827eec.mp3","summary":"Know your customer (KYC) was never designed to be fraud control, yet fraud programs across the industry treat it like one. In this episode of Fraud Forward , host Hailey Windham sits down with Steve Lenderman, Head of Fraud Prevention at iSolve, for a necessary conversation about what KYC actually does, what it can't do, and why that distinction matters more than ever. Steve and Hailey challenge the assumption that passing KYC means an identity is safe to trust. They explore why every fraud eventually passes KYC, how synthetic identities exploit static verification, and what AI has revealed about the limitations of one-time checks. From the gap between identity existence and identity ownership to the behavioral signals that matter after onboarding, this episode reframes KYC as a starting point, not a solution. The highlights: Why every fraud eventually passes KYC The gap between identity existence and identity ownership Behavioral signals that matter after onboarding Why AI didn't break KYC, rather how it just exposed what was already broken Guest lineup: Steve Lenderman : Head of Fraud Prevention at iSolve Hailey Windham : Host of Fraud Forward and Community Banking Lead at Sardine","meta_description":"Know your customer (KYC) was never designed to be fraud control, yet fraud programs across the industry treat it like one. In this episode of Fraud Forwar…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2586,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/fraud-forward-6896520/episodes/kyc-isn-t-broken-we-just-keep-asking-it-to-do-the-wrong-job-with-steve-lenderman/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/fraud-forward-6896520/kyc-isn-t-broken-we-just-keep-asking-it-to-do-the-wrong-job-with-steve-lenderman.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}