{"podcast":{"title":"Follow The Yellow Brick Road","slug":"follow-the-yellow-brick-road-7056493","podcast_index_feed_id":7056493,"rss_url":"https://feeds.captivate.fm/follow-the-yellow-brick-road/","website_url":"https://followtheyellowbrickroadpodcast.com/","image_url":"https://artwork.captivate.fm/4c54bc52-27db-4657-8c91-caf35a4d3f86/Untitled-design-11.png","author":"Emma Rainville & Mitch Barham","episode_count":98,"summary":"Follow The Yellow Brick Road is the podcast for founders who want a clear path to turning clicks into customers. Hosted by Emma Rainville (Founder of Shockwave Solutions, Wizard of Ops) and Mitch Barham (Founder of Barham Marketing, Wizard of Ads), this show breaks down what actually drives growth — from acquisition to conversion to operations. Emma brings the systems and execution behind businesses that run without the founder in the day-to-day. Mitch brings the ads and acquisition that turn attention into revenue. Together, they connect both sides — so your business doesn’t just get clicks, it converts. If you're serious about scaling your business — subscribe and follow the path.","last_synced_at":"2026-07-15T10:21:18.337187+00:00","page_url":"https://stenobird.com/podcast/follow-the-yellow-brick-road-7056493"},"episode":{"title":"How to Build an Employee Onboarding System That Multiplies Performance","slug":"how-to-build-an-employee-onboarding-system-that-multiplies-performance","published_at":"2025-10-01T05:00:00+00:00","page_url":"https://stenobird.com/podcast/follow-the-yellow-brick-road-7056493/how-to-build-an-employee-onboarding-system-that-multiplies-performance","show_page_url":"https://stenobird.com/podcast/follow-the-yellow-brick-road-7056493","url":"https://follow-the-yellow-brick-road.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/a2bf4e38-db80-44fc-b6dc-38dbf833b505.mp3","summary":"When your operations fall apart, it isn't because your team failed, it's because you failed to onboard them right. In this episode, Emma Rainville sits down in person with Shockwave COO Tiago Sanguinetti to expose the high-leverage onboarding tactics that multiply team performance. Recorded live at Growth Hacking Live in San Diego, this conversation breaks down exactly how remote companies can accelerate output, prevent turnover, and eliminate first-week confusion with a system that’s operationally elite — not just HR-safe. Tiago shares the onboarding protocol he built inside Shockwave to transform new hires into high-performing operators within days. From creating SOP-led playbooks to assigning day-one tasks for culture fit, this is your tactical framework for onboarding remote contractors, full-time hires, and even creatives like designers — no excuses. We cover: The onboarding multiplier effect — why it’s the most neglected ROI lever How to structure a remote onboarding call that actually builds context The #1 blindspot that sabotages new hires (and how to fix it) Why SOPs are the “star of the show” — and what to include in them Meeting cadences that build trust, loyalty, and accountability from week one Timestamp Breakdown: (0:00) Live from Growth Hacking Live — intro to Tiago (2:00) What actually multiplies a hire’s value (3:12) The role of context, history, and culture in onboarding (5:45) Digital halls: how to show people around remotely (8:10) The critical SOPs and resource access checklist (10:20) Assigning responsibility for access and expectations (12:00) How to sequence onboarding across departments (13:25) Why early rapport prevents long-term churn (15:30) The “Multiplier” mindset shift for every manager 👉 Grab Tiago’s exact Onboarding Checklist inside the…","meta_description":"When your operations fall apart, it isn't because your team failed, it's because you failed to onboard them right. In this episode, Emma Rainville sits do…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1053,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/follow-the-yellow-brick-road-7056493/episodes/how-to-build-an-employee-onboarding-system-that-multiplies-performance/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/follow-the-yellow-brick-road-7056493/how-to-build-an-employee-onboarding-system-that-multiplies-performance.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}