{"podcast":{"title":"Fire Engineering Podcast Network","slug":"fire-engineering-podcast-network-1075754","podcast_index_feed_id":1075754,"rss_url":"https://feed.podbean.com/fireengineeringpodcastnetwork/feed.xml","website_url":"https://fireengineeringpodcastnetwork.podbean.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/20024914/fe-podcast-2025.jpg","author":"Fire Engineering Podcast","episode_count":100,"summary":"Fire Engineering Magazine’s been devoted to the training interests of firefighters since 1877. Listen to our lineup of podcasts featuring hosts from around the fire service.","last_synced_at":"2026-09-16T10:17:46.000727+00:00","page_url":"https://stenobird.com/podcast/fire-engineering-podcast-network-1075754"},"episode":{"title":"In the Books Episode #19: Dealing with Difficult People: For Fire and EMS Organizations","slug":"in-the-books-episode-19-dealing-with-difficult-people-for-fire-and-ems-organizations","published_at":"2026-06-15T16:00:00+00:00","page_url":"https://stenobird.com/podcast/fire-engineering-podcast-network-1075754/in-the-books-episode-19-dealing-with-difficult-people-for-fire-and-ems-organizations","show_page_url":"https://stenobird.com/podcast/fire-engineering-podcast-network-1075754","url":"https://fireengineeringpodcastnetwork.podbean.com/e/in-the-books-jerry-streich/","audio_url":"https://mcdn.podbean.com/mf/web/zpbtpxirna5pch2f/FEB_-_20260615_-_ITB_Jerry_Streich_v1_audio8x2o7.mp3","summary":"In this episode of In the Books, David Rhodes sits down with retired Fire Chief Jerry Streich to talk about a critical but often overlooked challenge in the fire service: managing difficult people. Drawing from decades of leadership—and a powerful personal experience that shaped his perspective—Streich shares insights on toxic behavior, workplace culture, and the people skills every firefighter and officer need but rarely gets trained on. 🔥 In this episode: How difficult personalities impact morale and operations Early warning signs of toxic behavior Practical tips for addressing conflict and setting expectations Why leadership must focus on people—not just emergencies 📘 Dealing with Difficult People is available now at FireEngineeringBooks.com #FireService #Leadership #Firefighter #EMS","meta_description":"In this episode of In the Books, David Rhodes sits down with retired Fire Chief Jerry Streich to talk about a critical but often overlooked challenge in t…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3755,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/fire-engineering-podcast-network-1075754/episodes/in-the-books-episode-19-dealing-with-difficult-people-for-fire-and-ems-organizations/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/fire-engineering-podcast-network-1075754/in-the-books-episode-19-dealing-with-difficult-people-for-fire-and-ems-organizations.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}