{"podcast":{"title":"Filthy Rich Cleaners: The Cleaning Business Podcast","slug":"filthy-rich-cleaners-the-cleaning-business-podcast-7179545","podcast_index_feed_id":7179545,"rss_url":"https://feed.podbean.com/filthyrichcleaners/feed.xml","website_url":"https://www.filthyrichcleaners.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/20072361/Filthy_Rich_Cleaners6vpx2.jpg","author":"ZenMaid","episode_count":146,"summary":"Filthy Rich Cleaners is the free cleaning business coach you never knew you needed. Hosted by Stephanie Pipkin, founder of Serene Clean, every episode delivers real, tactical advice you'd normally pay for in a consulting call. Honest stories, proven strategies, and tips from people who've built successful cleaning companies, whether you're just starting out or ready to scale. We're here to make you Filthy Rich 💸","last_synced_at":"2026-06-10T00:18:31.671895+00:00","page_url":"https://stenobird.com/podcast/filthy-rich-cleaners-the-cleaning-business-podcast-7179545"},"episode":{"title":"#116: How Marko Lazarevic Bought and Modernized a 36-Year-Old Cleaning Company","slug":"116-how-marko-lazarevic-bought-and-modernized-a-36-year-old-cleaning-company","published_at":"2026-02-24T12:00:00+00:00","page_url":"https://stenobird.com/podcast/filthy-rich-cleaners-the-cleaning-business-podcast-7179545/116-how-marko-lazarevic-bought-and-modernized-a-36-year-old-cleaning-company","show_page_url":"https://stenobird.com/podcast/filthy-rich-cleaners-the-cleaning-business-podcast-7179545","url":"https://www.filthyrichcleaners.com/e/116-how-marko-lazarevic-bought-modernized-a-36-year-old-cleaning-company/","audio_url":"https://mcdn.podbean.com/mf/web/jv6hq5f4sk3jdvvg/FRC_Ep116_AudioOnly.mp3","summary":"A cleaning business acquisition that goes from 0 to 25 cleaners overnight? That’s exactly what happened in Chicago to Marko Lazarevic! In this episode, Stephanie talks with Marko, a former finance professional who acquired Manic Maids (a residential-heavy cleaning company operating since 1990), to talk about what surprised him after taking over and how he’s been modernizing an “old-school” operation. After growing the business by 20% (already!) since taking over, he breaks down what he looked for during due diligence, and how he's giving internal systems a huge facelift without wrecking culture, retention, reputation, or client trust. 📌 What You’ll Learn — What to prioritize in due diligence, and why “customers + employees” is the whole game — How Marko approached price increases without causing churn — The operational risk of technical debt in long-running cleaning companies — Culture integration tips when you become the new owner — Why incentives work for things like attendance bonuses, cancellation fees, and behavior changes — Hiring and integrating a great VA — How tight service areas and supply policies can simplify operations in a big city Resources Mentioned — Manic Maids: https://manicmaids.com/ 👉 Try ZenMaid free for 14 days: https://get.zenmaid.com 📞 Book a Consulting Call with Stephanie: Serene-cleanConsulting Services - Serene Clean✉️ Subscribe to ZenMaid's Weekly Newsletter: Newsletter Sign Up 🎙️ Listen to the Podcast: 📖 Read the full transcript: (link)","meta_description":"A cleaning business acquisition that goes from 0 to 25 cleaners overnight? That’s exactly what happened in Chicago to Marko Lazarevic! In this episode, St…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3217,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/filthy-rich-cleaners-the-cleaning-business-podcast-7179545/episodes/116-how-marko-lazarevic-bought-and-modernized-a-36-year-old-cleaning-company/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/filthy-rich-cleaners-the-cleaning-business-podcast-7179545/116-how-marko-lazarevic-bought-and-modernized-a-36-year-old-cleaning-company.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}