{"podcast":{"title":"EMS One-Stop","slug":"ems-one-stop-5691901","podcast_index_feed_id":5691901,"rss_url":"https://emsonestop.podbean.com/feed.xml","website_url":"https://emsonestop.podbean.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/14883931/EMS1-EMS-One-Stop-1400x1400-v2_wxftre.png","author":"emsonestop","episode_count":100,"summary":"In his EMS One-Stop podcast, Rob Lawrence breaks down takeaways from industry news and events, and tackles the challenges that face today’s EMS leadership. He is joined by a host of top names in EMS, who share their experience and insights into how to advance EMS. Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. He is currently the director of strategic implementation for PRO EMS and its educational arm, Prodigy EMS, in Cambridge, Massachusetts, and part-time executive director of the California Ambulance Association.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/ems-one-stop-5691901"},"episode":{"title":"‘We love this job — and it’s hurting us’: Paramedic Sophie on EMS burnout and culture change","slug":"we-love-this-job-and-it-s-hurting-us-paramedic-sophie-on-ems-burnout-and-culture-change","published_at":"2026-01-22T21:44:08+00:00","page_url":"https://stenobird.com/podcast/ems-one-stop-5691901/we-love-this-job-and-it-s-hurting-us-paramedic-sophie-on-ems-burnout-and-culture-change","show_page_url":"https://stenobird.com/podcast/ems-one-stop-5691901","url":"https://emsonestop.podbean.com/e/we-love-this-job-%e2%80%94-and-it-s-hurting-us-paramedic-sophie-on-ems-burnout-and-culture-change/","audio_url":"https://mcdn.podbean.com/mf/web/f3d7kr29hp49svmt/Sophie_final8wzsg.mp3","summary":"In this episode of EMS One-Stop, Sophie Fuller — better known across social media as Paramedic Sophie — joins host Rob Lawrence for a candid, energizing conversation about what it really feels like to work in EMS right now: pride, the pressure, the burnout, and the culture issues that too many providers have been taught to silently absorb. Sophie is a critical care ground paramedic, flight paramedic, educator and president of the Tennessee Association of EMS Providers (TAEMSP), and she brings a provider-first lens to everything from leadership visibility, to mental health and pay equity. Together, Rob and Sophie dig into why Sophie started creating content in the first place (hint: burnout and the need to connect), how social media can be used as a force for good, and what “healthy” EMS culture should look like in practice. Sophie shares practical advice for crews and leaders alike: Be human Say the uncomfortable thing Stop normalizing harm Build systems that “care back” for the people doing the work Memorable quotes “We're just working in systems that haven't yet learned how to care back for the provider.” — Sophie Fuller “Management by walking about. Don't be stuck in the office. Don't say my door is always open because that relies on people coming in to see you. Get out and go and see them.” — Rob Lawrence “We love this job and that distracts us from the fact that it's also hurting us.” — Sophie Fuller “Just because it's normal doesn't mean it's healthy.” — Sophie Fuller “We confuse trauma with tradition.” — Sophie Fuller Additional resources: Follow Paramedic Sophie on: YouTube Tik Tok “The Next Shift : A mentorship workbook for EMTs and Paramedics” | E-Book, by Sophie Fuller “To Err is Human: Building a Safer Health System” - PubMed Episode timeline 01:00 – Rob in…","meta_description":"In this episode of EMS One-Stop, Sophie Fuller — better known across social media as Paramedic Sophie — joins host Rob Lawrence for a candid, energizing c…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2100,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/ems-one-stop-5691901/episodes/we-love-this-job-and-it-s-hurting-us-paramedic-sophie-on-ems-burnout-and-culture-change/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/ems-one-stop-5691901/we-love-this-job-and-it-s-hurting-us-paramedic-sophie-on-ems-burnout-and-culture-change.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}