{"podcast":{"title":"Drive: Multi-Unit Excellence for C-Store District Managers","slug":"drive-multi-unit-excellence-for-c-store-district-managers-6571869","podcast_index_feed_id":6571869,"rss_url":"https://feeds.transistor.fm/drive","website_url":"https://www.cstorethrive.com/","image_url":"https://img.transistorcdn.com/jEaSbheGN5QlQYSf_ZnF-_RQR1ZcFIDVRodYDhbo6hw/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hODE5/ZWM1ZWM4OWNiYTRj/ZTQ3OTA3N2M0Y2Nh/ZTdkZS5wbmc.jpg","author":"Michael Hernandez","episode_count":90,"summary":"This podcast focuses on the skills required to lead multiple convenience store locations and support store managers at scale. Each episode covers multi-unit operations, performance management, leadership development, and execution across a group of stores. District managers must balance results, people, and processes across different locations. Drive breaks down how to identify issues, support managers, improve consistency, and build strong operations across an entire district. If you oversee multiple stores and want to improve performance, accountability, and leadership across your team, this podcast provides clear and practical insights.","last_synced_at":"2026-06-07T02:17:23.925062+00:00","page_url":"https://stenobird.com/podcast/drive-multi-unit-excellence-for-c-store-district-managers-6571869"},"episode":{"title":"WASTE NOT, WANT NOT (THE HIDDEN NUMBERS)","slug":"waste-not-want-not-the-hidden-numbers","published_at":"2026-03-28T01:20:07+00:00","page_url":"https://stenobird.com/podcast/drive-multi-unit-excellence-for-c-store-district-managers-6571869/waste-not-want-not-the-hidden-numbers","show_page_url":"https://stenobird.com/podcast/drive-multi-unit-excellence-for-c-store-district-managers-6571869","url":"https://share.transistor.fm/s/3a9846b3","audio_url":"https://media.transistor.fm/3a9846b3/d88782b0.mp3","summary":"Show Notes (Drive Version) Episode Title: Waste Not, Want Not: The Hidden Numbers (Episode 80) Episode Description: When a store reports zero waste, the Store Manager is falsifying the documents. In this episode of Drive, Mike Hernandez explains how District Managers identify hidden spoilage and confront managers who falsify their waste logs to protect their bonuses. What You Will Learn: Statistical Impossibilities: How to spot fake, perfectly low numbers on a territory spoilage report. The Mathematical Proof: The exact formula for calculating actual waste by comparing daily prep sheets to POS sales data. Enforcing Honesty: Why District Managers must investigate the physical dumpsters and issue formal warnings for falsified documentation. Business Management: Mike shares his early experiences analyzing the graveyard shift trash to understand profitability. Resources & Links: Download the Territory Waste Audit Template: Text the code word PROOF to 9 5 6 - 8 9 7 - 9 1 9 2. Recommended Listen: Arrive: Episode 90.","meta_description":"Show Notes (Drive Version) Episode Title: Waste Not, Want Not: The Hidden Numbers (Episode 80) Episode Description: When a store reports zero waste, the S…","key_points":[],"chapters":[],"topics":[],"duration_seconds":195,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/drive-multi-unit-excellence-for-c-store-district-managers-6571869/episodes/waste-not-want-not-the-hidden-numbers/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/drive-multi-unit-excellence-for-c-store-district-managers-6571869/waste-not-want-not-the-hidden-numbers.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}