{"podcast":{"title":"Dog Grooming Business Help & Support","slug":"dog-grooming-business-help-support-3902059","podcast_index_feed_id":3902059,"rss_url":"https://feeds.captivate.fm/dog-grooming-business/","website_url":"HTTPS://www.petpassiontoprofit.com","image_url":"https://artwork.captivate.fm/4c1bddc3-e64d-45b2-8623-2b719433f628/WhatsApp-Image-2026-03-05-at-12-00-56.jpeg","author":"Bill Betts","episode_count":192,"summary":"Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you're an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful dog grooming business. From diversifying your business and understanding pet behaviour to navigating the intricacies of business management and marketing, we've got you covered. Each episode features industry experts, experienced groomers, and business strategists who share their knowledge and experiences to help you thrive. Tune in and discover how to enhance your services, build a loyal customer base, and achieve your business goals. Subscribe now and take the first step towards growing a profitable and fulfilling dog grooming business. Let's make your passion for pets a pathway to success! A big thank you to our sponsor Lopay (www.lopay.com). If you would like to try out Lopay you can have £…","last_synced_at":"2026-06-19T16:21:33.874269+00:00","page_url":"https://stenobird.com/podcast/dog-grooming-business-help-support-3902059"},"episode":{"title":"Perception of Value: The Business Shift Every Groomer Needs","slug":"perception-of-value-the-business-shift-every-groomer-needs","published_at":"2026-05-08T07:00:00+00:00","page_url":"https://stenobird.com/podcast/dog-grooming-business-help-support-3902059/perception-of-value-the-business-shift-every-groomer-needs","show_page_url":"https://stenobird.com/podcast/dog-grooming-business-help-support-3902059","url":"HTTPS://www.petpassiontoprofit.com","audio_url":"https://episodes.captivate.fm/episode/eb38e9ee-aef9-45f2-8c1c-483a61c33f25.mp3","summary":"In this episode, Bill sits down with Shayla Knipe and Chris Phillips from Stylish Canine in Australia https://www.stylishcanine.com.au/ for an honest and inspiring conversation about pricing, perception of value, burnout, customer experience, and what it really takes to build a premium grooming business. Shayla shares her incredible 20+ year journey through the animal industry — starting as a veterinary nurse before becoming one of Australia’s most recognised and awarded canine stylists. Her passion for learning led her into canine psychology, nutrition, handling, grooming competitions, and eventually onto the world stage representing Australia in Belgium at the World Grooming Championships as the Australian Groom Team Terrier Specialist. Listeners may also recognise Shayla from Channel 7’s Pooch Perfect with Rebel Wilson, where she showcased the skill, pressure, and artistry required to compete at the highest level of dog grooming. Alongside Chris — whose background in customer service and business helped shape the Stylish Canine brand — the conversation dives deep into the realities of running grooming salons, managing teams, overcoming burnout, and learning how to charge properly for the value you provide. Together they discuss: Why groomers undervalue themselves The mindset shift behind premium pricing Understanding customer perception of value Creating luxury experiences without unnecessary expense Building salon culture and customer loyalty Managing burnout and overbooking Learning from business mistakes and financial challenges Mentorship, mindset, and continual growth Why community matters more than trophies Shayla also opens up about stepping away from the traditional high-volume salon model in 2026 to return to her roots — creating a private studio focused on…","meta_description":"In this episode, Bill sits down with Shayla Knipe and Chris Phillips from Stylish Canine in Australia https://www.stylishcanine.com.au/ for an honest and…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4471,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/dog-grooming-business-help-support-3902059/episodes/perception-of-value-the-business-shift-every-groomer-needs/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/dog-grooming-business-help-support-3902059/perception-of-value-the-business-shift-every-groomer-needs.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}