{"podcast":{"title":"Dental Practice Heroes","slug":"dental-practice-heroes-1128005","podcast_index_feed_id":1128005,"rss_url":"https://rss.buzzsprout.com/2311108.rss","website_url":"http://www.dentalpracticeheroes.com","image_url":"https://storage.buzzsprout.com/vfqjnjjvrfm6velki8v9cbhuaa4i?.jpg","author":"Dr. Paul Etchison","episode_count":702,"summary":"Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment. If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!","last_synced_at":"2026-09-14T20:19:46.974979+00:00","page_url":"https://stenobird.com/podcast/dental-practice-heroes-1128005"},"episode":{"title":"What Your Front Desk Wishes the Clinical Team Understood (And Vice Versa)","slug":"what-your-front-desk-wishes-the-clinical-team-understood-and-vice-versa","published_at":"2026-07-20T10:00:00+00:00","page_url":"https://stenobird.com/podcast/dental-practice-heroes-1128005/what-your-front-desk-wishes-the-clinical-team-understood-and-vice-versa","show_page_url":"https://stenobird.com/podcast/dental-practice-heroes-1128005","url":"https://www.buzzsprout.com/2311108/episodes/19460680-what-your-front-desk-wishes-the-clinical-team-understood-and-vice-versa.mp3","audio_url":"https://www.buzzsprout.com/2311108/episodes/19460680-what-your-front-desk-wishes-the-clinical-team-understood-and-vice-versa.mp3","summary":"Front desk versus clinical: every practice has this quiet rivalry, but it doesn't have to be that way. In this episode, the DPH coaches break down why these two sides of the office resent each other and how you as the owner might be making it worse. They share exactly what you can do to create cohesion in the office, from an exercise that breaks tension and gets people talking to an easy fix for the most common source of conflict. Topics discussed: (00:00) Introduction (02:43) What causes fro...","meta_description":"Front desk versus clinical: every practice has this quiet rivalry, but it doesn't have to be that way. In this episode, the DPH coaches break down why the…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2048,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/dental-practice-heroes-1128005/episodes/what-your-front-desk-wishes-the-clinical-team-understood-and-vice-versa/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/dental-practice-heroes-1128005/what-your-front-desk-wishes-the-clinical-team-understood-and-vice-versa.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}