{"podcast":{"title":"Dental A Team Podcast","slug":"dental-a-team-podcast-899344","podcast_index_feed_id":899344,"rss_url":"https://rss.libsyn.com/shows/166040/destinations/1103258.xml","website_url":"http://dentalateam.libsyn.com/website","image_url":"https://static.libsyn.com/p/assets/d/9/c/f/d9cf480e746e3fa616c3140a3186d450/dental-a-team-podcast-logo.png","author":"Kiera Dent","episode_count":1192,"summary":"This podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to: - Be more efficient - Have more fun - Improve doctor and team communications - Eliminate frustration - And make your life easier! Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM! New episodes every Tuesday, Wednesday, and Thursday.","last_synced_at":"2026-09-08T22:22:59.920055+00:00","page_url":"https://stenobird.com/podcast/dental-a-team-podcast-899344"},"episode":{"title":"#1,180: The Surprising Cheat Code to Practice Success","slug":"1-180-the-surprising-cheat-code-to-practice-success","published_at":"2026-07-23T10:00:00+00:00","page_url":"https://stenobird.com/podcast/dental-a-team-podcast-899344/1-180-the-surprising-cheat-code-to-practice-success","show_page_url":"https://stenobird.com/podcast/dental-a-team-podcast-899344","url":"https://dentalateam.libsyn.com/1180-the-surprising-cheat-code-to-practice-success","audio_url":"https://traffic.libsyn.com/secure/dentalateam/Eps_1180_Making_people_feel_valued_mixdown.mp3?dest-id=1103258","summary":"Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:00) Hello, Dental A Team listeners. This is Kiera. And today I wanted to just talk about how to help people feel valued. Like, I know that seems so cliche. I know you're like, great, but patience to team members, like, what are some of those secret sauces that just really make people feel that extra ump to feel that extra peace? Because honestly, patients don't leave because of bad dentistry. Patients leave because they don't feel seen, known, or valued. And I don't think it's about being overly nice. I just think it's about being intentional. And so today I want to just kind of dive into something that's going to impact your patients, your team, your leaders. of just like little tips. What are some little ways? And I'll I'll do a patient side and I'll do a team side of how do you help people just feel valued, feel like humans? And the reason I want to bring this up is because I feel like this actually is a like, gosh, it's like the Like the cheat code, if you will, to success right now. I feel like so many people are mean. I feel like so many people don't genuinely care right now. People are just not nice in the world anymore. And so to me, I'm like, this is the cheat code to success. This is one of the easiest ways for you to improve and to win in the patient experience, to improve and to win in the team retention experience. And it's one of those of like, how do we have a full journey and different little things to have? So A lot of…","meta_description":"Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, int…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1173,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/dental-a-team-podcast-899344/episodes/1-180-the-surprising-cheat-code-to-practice-success/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/dental-a-team-podcast-899344/1-180-the-surprising-cheat-code-to-practice-success.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}