{"podcast":{"title":"Defining Hospitality","slug":"defining-hospitality-4474091","podcast_index_feed_id":4474091,"rss_url":"https://feeds.transistor.fm/defining-hospitality-podcast","website_url":"http://www.defininghospitality.live","image_url":"https://img.transistorcdn.com/OzoyXev3ftWKuyY_-NovZJmcbLN9d-mYgaYpwVNfSZw/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM5MzU3LzE2ODE4/MjI1NTUtYXJ0d29y/ay5qcGc.jpg","author":"Dan Ryan","episode_count":261,"summary":"Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.","last_synced_at":"2026-07-22T18:21:25.387597+00:00","page_url":"https://stenobird.com/podcast/defining-hospitality-4474091"},"episode":{"title":"Exploring Data-Driven Trends - Isaac Collazo - STR - Episode # 242","slug":"exploring-data-driven-trends-isaac-collazo-str-episode-242","published_at":"2026-03-11T09:00:00+00:00","page_url":"https://stenobird.com/podcast/defining-hospitality-4474091/exploring-data-driven-trends-isaac-collazo-str-episode-242","show_page_url":"https://stenobird.com/podcast/defining-hospitality-4474091","url":"https://share.transistor.fm/s/9eb1d53e","audio_url":"https://media.transistor.fm/9eb1d53e/b919a294.mp3","summary":"How does data make the hospitality industry come alive? In this episode of Defining Hospitality, Dan Ryan welcomes Isaac Collazo, the Head of Analytics at STR and Co-Host of \"Tell Me More, A Hospitality Data Podcast.\" They dive into the integral role data plays in the hospitality industry, from informing strategic decisions to influencing how businesses can adapt in changing economic climates. Takeaways: Utilizing data to enhance operational efficiency. Isaac emphasizes how storytelling through data offers valuable insights that can transform guest experiences and improve service delivery. Hospitality is fundamentally about service. By prioritizing the human connections and interactions, businesses can maintain exceptional service standards, no matter the external economic climate. Recession and inflation directly impact strategies and performance. Isaac discusses how staying informed on economic trends helps businesses anticipate and react to market changes effectively. The growing shift from uniformity to personal experiences. Lifestyle brands are emerging as leaders by catering to unique and individualized guest experiences, setting a new standard in the industry. Food and beverage services are essential revenue drivers. By investing in high-quality F&B experiences, hotels can enhance their appeal and drive overall profitability. The notable and optimistic turn in demand trends. Despite some economic uncertainties, the rising demand suggests a promising future for the hospitality sector. Generational preferences influence loyalty. As guest demographics evolve, hospitality businesses must adapt their strategies to cater to a diverse and changing clientele. Quote of the Show: “You want 'em to start with you and stay with you until they no longer travel.” - Isaac C…","meta_description":"How does data make the hospitality industry come alive? In this episode of Defining Hospitality, Dan Ryan welcomes Isaac Collazo, the Head of Analytics at…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3719,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/defining-hospitality-4474091/episodes/exploring-data-driven-trends-isaac-collazo-str-episode-242/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/defining-hospitality-4474091/exploring-data-driven-trends-isaac-collazo-str-episode-242.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}