{"podcast":{"title":"Dealer Talk With Jen Suzuki","slug":"dealer-talk-with-jen-suzuki-3437256","podcast_index_feed_id":3437256,"rss_url":"https://jennifersuzuki.libsyn.com/rss","website_url":"http://jennifersuzuki.libsyn.com/website","image_url":"https://static.libsyn.com/p/assets/8/e/f/5/8ef53efd460cb351e55e3c100dce7605/WhatsApp_Image_2022-02-24_at_1.40.21_PM.jpeg","author":"Jennifer Suzuki","episode_count":100,"summary":"Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen","last_synced_at":"2026-09-04T00:21:01.216166+00:00","page_url":"https://stenobird.com/podcast/dealer-talk-with-jen-suzuki-3437256"},"episode":{"title":"The Financing Conversation Every Advisor Should Master","slug":"the-financing-conversation-every-advisor-should-master","published_at":"2026-07-23T00:02:00+00:00","page_url":"https://stenobird.com/podcast/dealer-talk-with-jen-suzuki-3437256/the-financing-conversation-every-advisor-should-master","show_page_url":"https://stenobird.com/podcast/dealer-talk-with-jen-suzuki-3437256","url":"https://jennifersuzuki.libsyn.com/the-financing-conversation-every-advisor-should-master","audio_url":"https://traffic.libsyn.com/secure/jennifersuzuki/DTWJS_SOLOS_-_4-14-26_Financing_in_Service_MTDR_2.mp3?dest-id=2463665","summary":"Most service advisors assume price is the problem long before the customer ever says it. That's where profit disappears. In this episode, Jen Suzuki challenges one of the biggest habits hurting dealership service departments: discounting before exploring better solutions. Learn why financing should be one of your first \"bats\" instead of your last resort or never, how immediate discounts quietly destroy your ELR, gross profit and customer confidence and why the best advisors never assume someone can't afford needed repairs. You'll hear practical examples of how to present financing naturally, protect the value of your technicians' work, increase MPI approvals and create conversations that build trust instead of negotiation. If you're serious about becoming a stronger advisor while helping more customers repair their vehicles before small problems become expensive ones, this episode is for you. Dealer Talk with Jen Suzuki Podcast | 🎧 https://apple.co/38lmHM1 🎧 https://spoti.fi/3uQ2nd1 | Jennifer@edealersolution.com | 954-873-8029 | edealersolutions.com | Meet me! bit.ly/3J7011t | Loyalty-Based Selling Strategies on CBT News | https://bit.ly/3JlcXAx Check out our sponsors! LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability. Matador.ai , AI That Fully Automates Sales & Service Conversations For Dealerships. ZukiTalk.com helps service advisors by making clear, consistent MPI calls that educate customers and increase approvals.","meta_description":"Most service advisors assume price is the problem long before the customer ever says it. That's where profit disappears. In this episode, Jen Suzuki chall…","key_points":[],"chapters":[],"topics":[],"duration_seconds":876,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/dealer-talk-with-jen-suzuki-3437256/episodes/the-financing-conversation-every-advisor-should-master/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/dealer-talk-with-jen-suzuki-3437256/the-financing-conversation-every-advisor-should-master.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}