{"podcast":{"title":"Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager (CSM)","slug":"customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565","podcast_index_feed_id":6773565,"rss_url":"https://feeds.captivate.fm/customer-success-career/","website_url":"https://www.carlyagar.com/","image_url":"https://artwork.captivate.fm/be68a7fb-0872-48c4-a7a5-94e01b0720a0/3uhVwPszgcLd0QlkLtTEOd90.png","author":"Carly Agar | Customer Success Career Coach","episode_count":139,"summary":"Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar…","last_synced_at":"2026-09-16T16:23:58.723993+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565"},"episode":{"title":"128. How To Impress a CS Hiring Manager (From a CS Hiring Manager) with Eric Clouse","slug":"128-how-to-impress-a-cs-hiring-manager-from-a-cs-hiring-manager-with-eric-clouse","published_at":"2026-07-08T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/128-how-to-impress-a-cs-hiring-manager-from-a-cs-hiring-manager-with-eric-clouse","show_page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565","url":"https://www.carlyagar.com/","audio_url":"https://episodes.captivate.fm/episode/75aa9468-acc0-4e5e-bd48-ab18448bbe6f.mp3","summary":"What do Customer Success hiring managers actually notice that most candidates never think about? In this episode, I'm joined by Customer Success hiring manager Eric Clouse to talk through what actually stands out at every stage of the hiring process. We cover recruiter outreach, resumes, and interviews, along with the mistakes that quietly hurt candidates. We also get into how hiring managers are evaluating AI skills today and what the future of Customer Success means for your career. You'll walk away with a much clearer understanding of what today's CS leaders are looking for and how to approach your job search more strategically. If you want to stop guessing what hiring managers value and start making stronger career moves, hit play and let's dive in. And if you're ready to build an outreach strategy that helps you stand out with hiring managers, apply for coaching HERE and let's work together. 01:16 – Why hiring managers think differently than most job seekers realize 04:28 – The LinkedIn outreach mistake that could be costing you interviews 07:13 – What hiring managers actually want to see before they ever read your resume 16:08 – Why tailoring your resume to the job description can backfire 22:06 – The interview mistake that quietly reveals you're not thinking like a CSM 25:54 – What hiring managers are really looking for when they ask about AI FREEBIES & RESOURCES: 🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE 🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume 🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with…","meta_description":"What do Customer Success hiring managers actually notice that most candidates never think about? In this episode, I'm joined by Customer Success hiring ma…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2738,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/128-how-to-impress-a-cs-hiring-manager-from-a-cs-hiring-manager-with-eric-clouse/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/128-how-to-impress-a-cs-hiring-manager-from-a-cs-hiring-manager-with-eric-clouse.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}