{"podcast":{"title":"Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager","slug":"customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565","podcast_index_feed_id":6773565,"rss_url":"https://feeds.captivate.fm/customer-success-career/","website_url":"https://www.carlyagar.com/","image_url":"https://artwork.captivate.fm/be68a7fb-0872-48c4-a7a5-94e01b0720a0/3uhVwPszgcLd0QlkLtTEOd90.png","author":"Carly Agar | Customer Success Career Coach","episode_count":125,"summary":"Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar…","last_synced_at":"2026-06-10T18:17:12.130424+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565"},"episode":{"title":"117. From Laid Off to Director of CS in 60 Days (the 2 Moves That Made it Happen)","slug":"117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen","published_at":"2026-04-22T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen","show_page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565","url":"https://www.carlyagar.com/","audio_url":"https://episodes.captivate.fm/episode/f799b6a7-10fb-4bc7-9207-80df821a67de.mp3","summary":"What if one message could instantly get you into a final round interview? In this episode, I’m breaking down the real story of how one senior CS leader went from getting rejected in final rounds to landing a Director role in under 60 days. I’ll show you the exact move that got her into a final round interview when she was completely overlooked, and the subtle shift that helped her turn objections into a yes. This is not about working harder, it is about thinking differently. If you want to stop getting passed over and finally start landing offers, hit play and let’s dive in. And if you’re done getting so close to offers but still missing out, apply for 1:1 coaching HERE and let’s fix what’s actually holding you back. 00:43 – The one thing that changed everything for Kelly’s job search as a senior CS leader 04:53 – Why strategic outreach matters way more than resume tweaks in landing interviews 06:47 – How a simple outreach message made Kelly the third candidate in a final round, even after the role seemed closed 09:14 – Identifying and crushing objections before they become reasons not to hire you in senior-level interviews 11:26 – The difference between just acknowledging a skill gap and actually showing how you’ll close it for the hiring manager 15:08 – The two learnable skills that turn job searches around FREEBIES & RESOURCES: 🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE 🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume 🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with my FREE Training: https://customer-succe…","meta_description":"What if one message could instantly get you into a final round interview? In this episode, I’m breaking down the real story of how one senior CS leader we…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1014,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}