{"podcast":{"title":"Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager","slug":"customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565","podcast_index_feed_id":6773565,"rss_url":"https://feeds.captivate.fm/customer-success-career/","website_url":"https://www.carlyagar.com/","image_url":"https://artwork.captivate.fm/be68a7fb-0872-48c4-a7a5-94e01b0720a0/3uhVwPszgcLd0QlkLtTEOd90.png","author":"Carly Agar | Customer Success Career Coach","episode_count":125,"summary":"Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar…","last_synced_at":"2026-06-10T18:17:12.130424+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565"},"episodes":[{"title":"124. 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How to Land a Customer Success Job You Actually Love (Not Just Any Job)","slug":"121-how-to-land-a-customer-success-job-you-actually-love-not-just-any-job","published_at":"2026-05-20T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/121-how-to-land-a-customer-success-job-you-actually-love-not-just-any-job","url":"https://www.carlyagar.com/","duration_seconds":1589,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/121-how-to-land-a-customer-success-job-you-actually-love-not-just-any-job/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/121-how-to-land-a-customer-success-job-you-actually-love-not-just-any-job.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"120. He Applied to 1,000 CS Jobs and Got 0 Interviews. Here's What Finally Worked","slug":"120-he-applied-to-1-000-cs-jobs-and-got-0-interviews-here-s-what-finally-worked","published_at":"2026-05-13T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/120-he-applied-to-1-000-cs-jobs-and-got-0-interviews-here-s-what-finally-worked","url":"https://www.carlyagar.com/","duration_seconds":2019,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/120-he-applied-to-1-000-cs-jobs-and-got-0-interviews-here-s-what-finally-worked/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/120-he-applied-to-1-000-cs-jobs-and-got-0-interviews-here-s-what-finally-worked.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"119. 4 Steps to Build a Business Case for Your Own Promotion in Customer Success","slug":"119-4-steps-to-build-a-business-case-for-your-own-promotion-in-customer-success","published_at":"2026-05-06T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/119-4-steps-to-build-a-business-case-for-your-own-promotion-in-customer-success","url":"https://www.carlyagar.com/","duration_seconds":1347,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/119-4-steps-to-build-a-business-case-for-your-own-promotion-in-customer-success/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/119-4-steps-to-build-a-business-case-for-your-own-promotion-in-customer-success.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"118. 7 Mistakes That Are Making Your CSM Interview Stories Land Flat","slug":"118-7-mistakes-that-are-making-your-csm-interview-stories-land-flat","published_at":"2026-04-29T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/118-7-mistakes-that-are-making-your-csm-interview-stories-land-flat","url":"https://www.carlyagar.com/","duration_seconds":1359,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/118-7-mistakes-that-are-making-your-csm-interview-stories-land-flat/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/118-7-mistakes-that-are-making-your-csm-interview-stories-land-flat.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"117. From Laid Off to Director of CS in 60 Days (the 2 Moves That Made it Happen)","slug":"117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen","published_at":"2026-04-22T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen","url":"https://www.carlyagar.com/","duration_seconds":1014,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/117-from-laid-off-to-director-of-cs-in-60-days-the-2-moves-that-made-it-happen.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"116. 8 Negotiation Mistakes CS Job Seekers Make (That Cost Them Money)","slug":"116-8-negotiation-mistakes-cs-job-seekers-make-that-cost-them-money","published_at":"2026-04-15T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/116-8-negotiation-mistakes-cs-job-seekers-make-that-cost-them-money","url":"https://www.carlyagar.com/","duration_seconds":1280,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/116-8-negotiation-mistakes-cs-job-seekers-make-that-cost-them-money/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/116-8-negotiation-mistakes-cs-job-seekers-make-that-cost-them-money.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"115. The Passive Job Search Is Dead (And Hiring a Recruiter Won't Save You)","slug":"115-the-passive-job-search-is-dead-and-hiring-a-recruiter-won-t-save-you","published_at":"2026-04-08T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/115-the-passive-job-search-is-dead-and-hiring-a-recruiter-won-t-save-you","url":"https://www.carlyagar.com/","duration_seconds":987,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/115-the-passive-job-search-is-dead-and-hiring-a-recruiter-won-t-save-you/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/115-the-passive-job-search-is-dead-and-hiring-a-recruiter-won-t-save-you.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"114. From Senior CSM to People Leader: How to Bridge the Experience Gap","slug":"114-from-senior-csm-to-people-leader-how-to-bridge-the-experience-gap","published_at":"2026-04-01T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/114-from-senior-csm-to-people-leader-how-to-bridge-the-experience-gap","url":"https://www.carlyagar.com/","duration_seconds":1218,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/114-from-senior-csm-to-people-leader-how-to-bridge-the-experience-gap/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/114-from-senior-csm-to-people-leader-how-to-bridge-the-experience-gap.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"113. Mass Applying to CS Jobs Is Seriously A Horrible Idea. I’ll Explain Why","slug":"113-mass-applying-to-cs-jobs-is-seriously-a-horrible-idea-i-ll-explain-why","published_at":"2026-03-25T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/113-mass-applying-to-cs-jobs-is-seriously-a-horrible-idea-i-ll-explain-why","url":"https://www.carlyagar.com/","duration_seconds":1370,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/113-mass-applying-to-cs-jobs-is-seriously-a-horrible-idea-i-ll-explain-why/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/113-mass-applying-to-cs-jobs-is-seriously-a-horrible-idea-i-ll-explain-why.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"112. He Spent 2.5 Years Applying to Jobs the Wrong Way. Here's What Finally Worked | Client Spotlight","slug":"112-he-spent-2-5-years-applying-to-jobs-the-wrong-way-here-s-what-finally-worked-client-spotlight","published_at":"2026-03-18T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/112-he-spent-2-5-years-applying-to-jobs-the-wrong-way-here-s-what-finally-worked-client-spotlight","url":"https://www.carlyagar.com/","duration_seconds":1709,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/112-he-spent-2-5-years-applying-to-jobs-the-wrong-way-here-s-what-finally-worked-client-spotlight/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/112-he-spent-2-5-years-applying-to-jobs-the-wrong-way-here-s-what-finally-worked-client-spotlight.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"111. The Expansion Playbook for CSMs Who Hate Selling","slug":"111-the-expansion-playbook-for-csms-who-hate-selling","published_at":"2026-03-11T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/111-the-expansion-playbook-for-csms-who-hate-selling","url":"https://www.carlyagar.com/","duration_seconds":1400,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/111-the-expansion-playbook-for-csms-who-hate-selling/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/111-the-expansion-playbook-for-csms-who-hate-selling.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"110. How to Nail a CSM Interview Presentation (3 Things Companies Are Grading You On)","slug":"110-how-to-nail-a-csm-interview-presentation-3-things-companies-are-grading-you-on","published_at":"2026-03-04T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/110-how-to-nail-a-csm-interview-presentation-3-things-companies-are-grading-you-on","url":"https://www.carlyagar.com/","duration_seconds":1281,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/110-how-to-nail-a-csm-interview-presentation-3-things-companies-are-grading-you-on/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/110-how-to-nail-a-csm-interview-presentation-3-things-companies-are-grading-you-on.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"109. How to Get Promoted Internally in Customer Success (When a Role Opens on Your Team)","slug":"109-how-to-get-promoted-internally-in-customer-success-when-a-role-opens-on-your-team","published_at":"2026-02-25T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/109-how-to-get-promoted-internally-in-customer-success-when-a-role-opens-on-your-team","url":"https://www.carlyagar.com/","duration_seconds":1188,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/109-how-to-get-promoted-internally-in-customer-success-when-a-role-opens-on-your-team/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/109-how-to-get-promoted-internally-in-customer-success-when-a-role-opens-on-your-team.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"108. How to Land a Customer Success Job in Under 90 Days in 2026","slug":"108-how-to-land-a-customer-success-job-in-under-90-days-in-2026","published_at":"2026-02-18T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/108-how-to-land-a-customer-success-job-in-under-90-days-in-2026","url":"https://www.carlyagar.com/","duration_seconds":1194,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/108-how-to-land-a-customer-success-job-in-under-90-days-in-2026/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/108-how-to-land-a-customer-success-job-in-under-90-days-in-2026.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"107. How to Land a $200K Customer Success Job (What 10 High Earners Had in Common)","slug":"107-how-to-land-a-200k-customer-success-job-what-10-high-earners-had-in-common","published_at":"2026-02-11T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/107-how-to-land-a-200k-customer-success-job-what-10-high-earners-had-in-common","url":"https://www.carlyagar.com/","duration_seconds":1103,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/107-how-to-land-a-200k-customer-success-job-what-10-high-earners-had-in-common/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/107-how-to-land-a-200k-customer-success-job-what-10-high-earners-had-in-common.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"106. Treat Your Job Search Like a Customer Success Role (Here's How) with Zach Sanford","slug":"106-treat-your-job-search-like-a-customer-success-role-here-s-how-with-zach-sanford","published_at":"2026-02-04T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/106-treat-your-job-search-like-a-customer-success-role-here-s-how-with-zach-sanford","url":"https://www.carlyagar.com/","duration_seconds":1915,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/106-treat-your-job-search-like-a-customer-success-role-here-s-how-with-zach-sanford/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/106-treat-your-job-search-like-a-customer-success-role-here-s-how-with-zach-sanford.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"105. The Real Reason CSMs Feel Invisible (And Your Action Plan to Fix It) | Part 2","slug":"105-the-real-reason-csms-feel-invisible-and-your-action-plan-to-fix-it-part-2","published_at":"2026-01-28T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/105-the-real-reason-csms-feel-invisible-and-your-action-plan-to-fix-it-part-2","url":"https://www.carlyagar.com/","duration_seconds":1230,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/105-the-real-reason-csms-feel-invisible-and-your-action-plan-to-fix-it-part-2/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/105-the-real-reason-csms-feel-invisible-and-your-action-plan-to-fix-it-part-2.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"104. 85% of CSM Turnover is Preventable (Here's the Data) | Part 1","slug":"104-85-of-csm-turnover-is-preventable-here-s-the-data-part-1","published_at":"2026-01-21T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/104-85-of-csm-turnover-is-preventable-here-s-the-data-part-1","url":"https://www.carlyagar.com/","duration_seconds":1069,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/104-85-of-csm-turnover-is-preventable-here-s-the-data-part-1/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/104-85-of-csm-turnover-is-preventable-here-s-the-data-part-1.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"103. How to Talk About Career Gaps From Layoffs in Interviews","slug":"103-how-to-talk-about-career-gaps-from-layoffs-in-interviews","published_at":"2026-01-14T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/103-how-to-talk-about-career-gaps-from-layoffs-in-interviews","url":"https://www.carlyagar.com/","duration_seconds":1074,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/103-how-to-talk-about-career-gaps-from-layoffs-in-interviews/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/103-how-to-talk-about-career-gaps-from-layoffs-in-interviews.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"100+ Episodes Later: 3 Career Lessons I Learned From Podcasting","slug":"100-episodes-later-3-career-lessons-i-learned-from-podcasting","published_at":"2026-01-07T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/100-episodes-later-3-career-lessons-i-learned-from-podcasting","url":"https://www.carlyagar.com/","duration_seconds":1259,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/100-episodes-later-3-career-lessons-i-learned-from-podcasting/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/100-episodes-later-3-career-lessons-i-learned-from-podcasting.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"101. Customer Success Interview Tips: How to Prep for Recruiters vs Hiring Managers","slug":"101-customer-success-interview-tips-how-to-prep-for-recruiters-vs-hiring-managers","published_at":"2025-12-31T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/101-customer-success-interview-tips-how-to-prep-for-recruiters-vs-hiring-managers","url":"https://www.carlyagar.com/","duration_seconds":2050,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/101-customer-success-interview-tips-how-to-prep-for-recruiters-vs-hiring-managers/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/101-customer-success-interview-tips-how-to-prep-for-recruiters-vs-hiring-managers.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"100. Customer Success Career Advice: Stop Blindly Following Traditional CS Paths","slug":"100-customer-success-career-advice-stop-blindly-following-traditional-cs-paths","published_at":"2025-12-24T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/100-customer-success-career-advice-stop-blindly-following-traditional-cs-paths","url":"https://www.carlyagar.com/","duration_seconds":1741,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/100-customer-success-career-advice-stop-blindly-following-traditional-cs-paths/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/100-customer-success-career-advice-stop-blindly-following-traditional-cs-paths.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]},{"title":"99. 3 Ways to Make Your Customer Calls Less Awkward (And Actually Useful)","slug":"99-3-ways-to-make-your-customer-calls-less-awkward-and-actually-useful","published_at":"2025-12-17T08:00:00+00:00","page_url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/99-3-ways-to-make-your-customer-calls-less-awkward-and-actually-useful","url":"https://www.carlyagar.com/","duration_seconds":1161,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/episodes/99-3-ways-to-make-your-customer-calls-less-awkward-and-actually-useful/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/customer-success-career-coach-career-tips-and-proven-job-interview-strategies-for-every-customer-success-manager-6773565/99-3-ways-to-make-your-customer-calls-less-awkward-and-actually-useful.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}]}