{"podcast":{"title":"Crucial Skills | Management & Accountability","slug":"crucial-skills-management-accountability-7795858","podcast_index_feed_id":7795858,"rss_url":"https://www.spreaker.com/show/6930065/episodes/feed","website_url":"https://www.spreaker.com/podcast/crucial-skills-management-accountability--6930065","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/706688366b539b3687d9f0aab749dab1.jpg","author":"Crucial Learning","episode_count":26,"summary":"What if the biggest problems at work—and in life—aren’t about strategy, but about how we communicate and respond when it matters most? The Crucial Skills Podcast, by Crucial Learning, is where behavioral science meets real-life application. Each episode explores the skills that have the greatest impact on results, from turning disagreement into dialogue and holding others accountable, to building better habits, strengthening relationships, and leading lasting change. Grounded in decades of research and proven in organizations around the world, these are the skills that help you get better results—at work and at home. You’ll hear practical insights, relatable stories, and skills you can apply immediately. Whether you’re navigating a tough conversation, managing performance, improving your team dynamics, or trying to lead more effectively, this podcast gives you the tools to move forward with clarity and confidence. Because when you learn the skills that matter most, you improve yourself, your team, and your organization.","last_synced_at":"2026-09-16T00:18:58.279184+00:00","page_url":"https://stenobird.com/podcast/crucial-skills-management-accountability-7795858"},"episode":{"title":"How to Confront a Workplace Bully | 8 Tips to Address Bad Behavior","slug":"how-to-confront-a-workplace-bully-8-tips-to-address-bad-behavior","published_at":"2026-09-15T10:00:03+00:00","page_url":"https://stenobird.com/podcast/crucial-skills-management-accountability-7795858/how-to-confront-a-workplace-bully-8-tips-to-address-bad-behavior","show_page_url":"https://stenobird.com/podcast/crucial-skills-management-accountability-7795858","url":"https://www.spreaker.com/episode/how-to-confront-a-workplace-bully-8-tips-to-address-bad-behavior--75134614","audio_url":"https://api.spreaker.com/download/episode/75134614/08312026_v1_cl_09_15_26.mp3","summary":"Why do we put up with bullies at work? And how do we stop letting it happen? Brittney Maxfield, Sr. Director of Growth Marketing at Crucial Learning, breaks down a listener question about workplace bullying and why so many people choose to cope rather than confront. She explores the emotional and business costs of workplace bullying, why so many people choose to cope rather than confront, and how silence can allow unhealthy patterns to continue. Brittney unpacks research on how widespread workplace bullying is and explains why there can be a third option beyond simply putting up with the behavior or leaving: dialogue. She then walks through an eight-step framework for addressing bullying behavior through candid, respectful dialogue. These eight steps offer a practical way to prepare for the conversation, focus on observable behavior, and work toward accountability without relying on accusations or inflammatory labels. This conversation is for anyone dealing with a difficult boss or coworker, or anyone who wants to handle workplace conflict more directly and constructively. Chapters [Start] Dealing With a Workplace Bully: Brittney responds to a listener facing a difficult situation with their manager. 01:11 A Third Option: What to consider before deciding whether and how to speak up. 02:01 The Cost of Workplace Bullying: What Crucial Learning's research reveals about bullying at work. 03:10 Why We Avoid Confrontation: Why staying silent can feel safer—and what that can mean over time. 03:37 Eight Steps for Speaking Up: A practical framework for approaching bullying behavior with greater clarity and accountability. Links and Resources Crucial Learning Why Do We Put Up with Bullies? From Avoidance to Accountability | Crucial Learning Blog Crucial Conversations ® for Accou…","meta_description":"Why do we put up with bullies at work? And how do we stop letting it happen? Brittney Maxfield, Sr. Director of Growth Marketing at Crucial Learning, brea…","key_points":[],"chapters":[],"topics":[],"duration_seconds":500,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/crucial-skills-management-accountability-7795858/episodes/how-to-confront-a-workplace-bully-8-tips-to-address-bad-behavior/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/crucial-skills-management-accountability-7795858/how-to-confront-a-workplace-bully-8-tips-to-address-bad-behavior.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}