{"podcast":{"title":"Creating Disney Magic","slug":"creating-disney-magic-320348","podcast_index_feed_id":320348,"rss_url":"https://disneymagic.libsyn.com/rss","website_url":"http://www.leecockerell.com/","image_url":"https://static.libsyn.com/p/assets/0/f/7/6/0f763daba98c82f2d959afa2a1bf1c87/Creating_Disney_Magic_Cover_2023.jpg","author":"Jody Maberry","episode_count":626,"summary":"Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.","last_synced_at":"2026-09-15T14:19:09.899227+00:00","page_url":"https://stenobird.com/podcast/creating-disney-magic-320348"},"episode":{"title":"You Know What To Do, Now What","slug":"you-know-what-to-do-now-what","published_at":"2026-06-30T05:00:00+00:00","page_url":"https://stenobird.com/podcast/creating-disney-magic-320348/you-know-what-to-do-now-what","show_page_url":"https://stenobird.com/podcast/creating-disney-magic-320348","url":"https://disneymagic.libsyn.com/you-know-what-to-do-now-what","audio_url":"https://traffic.libsyn.com/secure/disneymagic/Ep_612_-_You_Know_What_To_Do_Now_What.mp3?dest-id=237842","summary":"\"Everything is hard until it becomes a habit.\" Episode Chapters [00:01:25] Why Most Training Never Changes Behavior [00:03:27] Turning Learning into Daily Action [00:05:17] Tackling the Hard Things You've Been Avoiding [00:08:14] Why Discipline Creates Long-Term Success [00:09:42] You Know What to Do. Now What? You invest time reading books, attending workshops, and listening to podcasts because you want to grow. But what do you do after the learning ends? In this episode, Lee Cockerell and Jody Mayberry reflect on a recent World Class Customer Service workshop. They talk about the question that determines whether learning leads to results: Now what? Great ideas are only valuable when they become action. Lee explains how self-discipline helps turn learning into lasting progress and why addressing difficult tasks today creates opportunities for tomorrow. Read the blog for more from this episode. Resources CockerellStore.com The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.","meta_description":"\"Everything is hard until it becomes a habit.\" Episode Chapters [00:01:25] Why Most Training Never Changes Behavior [00:03:27] Turning Learning into Daily…","key_points":[],"chapters":[],"topics":[],"duration_seconds":803,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/creating-disney-magic-320348/episodes/you-know-what-to-do-now-what/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/creating-disney-magic-320348/you-know-what-to-do-now-what.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}