{"podcast":{"title":"Creating Disney Magic","slug":"creating-disney-magic-320348","podcast_index_feed_id":320348,"rss_url":"https://disneymagic.libsyn.com/rss","website_url":"http://www.leecockerell.com/","image_url":"https://static.libsyn.com/p/assets/0/f/7/6/0f763daba98c82f2d959afa2a1bf1c87/Creating_Disney_Magic_Cover_2023.jpg","author":"Jody Maberry","episode_count":626,"summary":"Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.","last_synced_at":"2026-09-15T14:19:09.899227+00:00","page_url":"https://stenobird.com/podcast/creating-disney-magic-320348"},"episode":{"title":"Building Trust After Layoffs","slug":"building-trust-after-layoffs","published_at":"2026-05-05T05:00:00+00:00","page_url":"https://stenobird.com/podcast/creating-disney-magic-320348/building-trust-after-layoffs","show_page_url":"https://stenobird.com/podcast/creating-disney-magic-320348","url":"https://disneymagic.libsyn.com/building-trust-after-layoffs","audio_url":"https://traffic.libsyn.com/secure/disneymagic/Ep_604_-_Building_Trust_After_Layoffs.mp3?dest-id=237842","summary":"\"People are watching what you do after the decision, not the decision itself.\" Episode Highlights [02:10] The Impact Layoffs Have on Trust and Morale [04:32] Why Communication Matters More After the Decision [06:48] Rebuilding Trust Through Visibility and Presence [09:15] Addressing Fear, Uncertainty, and Team Confidence [11:42] Why Consistency Restores Stability Over Time Layoffs don't just impact the people who leave. It has a ripple effect that can deeply affect the ones who stay. In this episode, Lee Cockerell, retired Executive VP of Operations at Walt Disney World, explains how leaders can rebuild trust through clear communication, visibility, and consistent actions that restore confidence and stability. Read my blog for more from this episode. Resources CockerellStore.com The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.","meta_description":"\"People are watching what you do after the decision, not the decision itself.\" Episode Highlights [02:10] The Impact Layoffs Have on Trust and Morale [04:…","key_points":[],"chapters":[],"topics":[],"duration_seconds":768,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/creating-disney-magic-320348/episodes/building-trust-after-layoffs/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/creating-disney-magic-320348/building-trust-after-layoffs.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}