{"podcast":{"title":"Conflict Skills","slug":"conflict-skills-5984529","podcast_index_feed_id":5984529,"rss_url":"https://rss.buzzsprout.com/2389104.rss","website_url":"https://simongoode.buzzsprout.com/","image_url":"https://storage.buzzsprout.com/i9jlvgjhutmhg12pn45bkrkjxtjn?.jpg","author":"Simon Goode","episode_count":108,"summary":"Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.","last_synced_at":"2026-06-16T12:20:56.636565+00:00","page_url":"https://stenobird.com/podcast/conflict-skills-5984529"},"episode":{"title":"Managing Difficult Conversations When Stuck in the Middle of Other People's Conflicts","slug":"managing-difficult-conversations-when-stuck-in-the-middle-of-other-people-s-conflicts","published_at":"2026-01-21T03:00:00+00:00","page_url":"https://stenobird.com/podcast/conflict-skills-5984529/managing-difficult-conversations-when-stuck-in-the-middle-of-other-people-s-conflicts","show_page_url":"https://stenobird.com/podcast/conflict-skills-5984529","url":"https://www.buzzsprout.com/2389104/episodes/18544721-managing-difficult-conversations-when-stuck-in-the-middle-of-other-people-s-conflicts.mp3","audio_url":"https://www.buzzsprout.com/2389104/episodes/18544721-managing-difficult-conversations-when-stuck-in-the-middle-of-other-people-s-conflicts.mp3","summary":"In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss \"accidental mediator\" scenarios, where people find themselves stuck in the middle of others' conflicts. They explore three case studies—from a heated argument at a children's soccer match, to neighborhood disputes, to tensions among school canteen volunteers—offering practical strategies for deciding when and how to engage. Throughout the conversation, both emphasize the importance of curiosi...","meta_description":"In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss \"accidental mediator\" scenarios, where people find t…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2938,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/conflict-skills-5984529/episodes/managing-difficult-conversations-when-stuck-in-the-middle-of-other-people-s-conflicts/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/conflict-skills-5984529/managing-difficult-conversations-when-stuck-in-the-middle-of-other-people-s-conflicts.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}