{"podcast":{"title":"Conflict Skills","slug":"conflict-skills-5984529","podcast_index_feed_id":5984529,"rss_url":"https://rss.buzzsprout.com/2389104.rss","website_url":"https://simongoode.buzzsprout.com/","image_url":"https://storage.buzzsprout.com/i9jlvgjhutmhg12pn45bkrkjxtjn?.jpg","author":"Simon Goode","episode_count":108,"summary":"Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.","last_synced_at":"2026-06-16T12:20:56.636565+00:00","page_url":"https://stenobird.com/podcast/conflict-skills-5984529"},"episode":{"title":"Accidental Mediator Toolbox: Six Key Skills for Navigating Workplace and Personal Conflicts","slug":"accidental-mediator-toolbox-six-key-skills-for-navigating-workplace-and-personal-conflicts","published_at":"2025-10-30T03:00:00+00:00","page_url":"https://stenobird.com/podcast/conflict-skills-5984529/accidental-mediator-toolbox-six-key-skills-for-navigating-workplace-and-personal-conflicts","show_page_url":"https://stenobird.com/podcast/conflict-skills-5984529","url":"https://www.buzzsprout.com/2389104/episodes/18102749-accidental-mediator-toolbox-six-key-skills-for-navigating-workplace-and-personal-conflicts.mp3","audio_url":"https://www.buzzsprout.com/2389104/episodes/18102749-accidental-mediator-toolbox-six-key-skills-for-navigating-workplace-and-personal-conflicts.mp3","summary":"In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an \"accidental mediator,\" such as managers or HR professionals dealing with workplace conflict. He breaks down six key areas: self-regulation, de-escalation, empathetic listening, coaching (using the GROW model), assertiveness and boundaries, and creating the conditions for success in conflict resolution. Throughout the episode, Simon shares practical...","meta_description":"In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an \"accide…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3726,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/conflict-skills-5984529/episodes/accidental-mediator-toolbox-six-key-skills-for-navigating-workplace-and-personal-conflicts/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/conflict-skills-5984529/accidental-mediator-toolbox-six-key-skills-for-navigating-workplace-and-personal-conflicts.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}