{"podcast":{"title":"Communication Psychology and HR – with Gerhard Ohrband","slug":"communication-psychology-and-hr-with-gerhard-ohrband-7155749","podcast_index_feed_id":7155749,"rss_url":"https://anchor.fm/s/f68ea69c/podcast/rss","website_url":"https://www.thegomethod.org/","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/41265439/41265439-1777975091199-c1e7402ce7432.jpg","author":"Gerhard Ohrband, MA in Psychology (University of Hamburg/Germany)","episode_count":132,"summary":"I’m Gerhard, a communication psychologist and consultant from Hamburg, Germany, working with HR teams and leaders in Moldova, South Eastern Europe, and beyond. Here, we explore the psychological research behind everyday HR and workplace communication — without buzzwords and without pretending everything is easy. Each week, we unpack one topic that HR professionals often hear about but rarely understand from a scientific perspective.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/communication-psychology-and-hr-with-gerhard-ohrband-7155749"},"episode":{"title":"How to Handle Toxic People at Work","slug":"how-to-handle-toxic-people-at-work","published_at":"2026-03-21T19:36:22+00:00","page_url":"https://stenobird.com/podcast/communication-psychology-and-hr-with-gerhard-ohrband-7155749/how-to-handle-toxic-people-at-work","show_page_url":"https://stenobird.com/podcast/communication-psychology-and-hr-with-gerhard-ohrband-7155749","url":"https://podcasters.spotify.com/pod/show/gerhardohrbandenglish/episodes/How-to-Handle-Toxic-People-at-Work-e3ge2o0","audio_url":"https://anchor.fm/s/f68ea69c/podcast/play/116902080/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-14%2F419986521-44100-2-bb76255fbcc13.mp3","summary":"At almost every seminar or speakingevent, someone asks me this question: How do we deal with toxic people atwork? My answer is probably lesscomfortable than expected. Before labeling someone as “toxic,” it’s worthasking a few difficult questions. Could the situation be more complex than itseems? Is the other person simply under pressure? Or could there be somethingin the interaction that we ourselves unintentionally allow? Sometimes what we call toxicbehavior is stress, misunderstanding, or a communication style shaped bysomeone’s background. Before escalating the situation, it may be worth having arespectful conversation, giving feedback, and allowing the other person toexplain their perspective. Handling difficult people at workoften begins not with confrontation—but with curiosity, clarity, andboundaries. #communication #leadership#workplacecommunication #conflictmanagement #emotionalintelligence#leadershipdevelopment #professionalgrowth #workplaceculture","meta_description":"At almost every seminar or speakingevent, someone asks me this question: How do we deal with toxic people atwork? My answer is probably lesscomfortable th…","key_points":[],"chapters":[],"topics":[],"duration_seconds":672,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/communication-psychology-and-hr-with-gerhard-ohrband-7155749/episodes/how-to-handle-toxic-people-at-work/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/communication-psychology-and-hr-with-gerhard-ohrband-7155749/how-to-handle-toxic-people-at-work.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}