{"podcast":{"title":"Communication Breakdown","slug":"communication-breakdown-7019931","podcast_index_feed_id":7019931,"rss_url":"https://www.spreaker.com/show/6301456/episodes/feed","website_url":"https://ocrnetwork.com/podcasts/communication-breakdown","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/bb1654c4c2ff3f77a3c1f292f51b3d52.jpg","author":"Observatory on Corporate Reputation LLC","episode_count":86,"summary":"Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made. The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s research and teaching on reputation at USC Annenberg, UNC Chapel Hill, and universities worldwide, and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. Whether you’re a PR professional, marketing executive, or just curious about how companies make key communications decisions, you’ll find these discussions insightful and valuable.","last_synced_at":"2026-06-05T04:21:27.467075+00:00","page_url":"https://stenobird.com/podcast/communication-breakdown-7019931"},"episode":{"title":"Chalamet’s Choke, Daryl’s Splash","slug":"chalamet-s-choke-daryl-s-splash","published_at":"2026-03-20T13:00:02+00:00","page_url":"https://stenobird.com/podcast/communication-breakdown-7019931/chalamet-s-choke-daryl-s-splash","show_page_url":"https://stenobird.com/podcast/communication-breakdown-7019931","url":"https://www.spreaker.com/episode/chalamet-s-choke-daryl-s-splash--70767134","audio_url":"https://dts.podtrac.com/redirect.mp3/api.spreaker.com/download/episode/70767134/ep_75_chalamet_s_choke_daryl_s_splash.mp3","summary":"In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack how Timothée Chalamet’s Oscar campaign unraveled despite strong box office performance and critical acclaim. They examine how an aggressive, highly visible promotional strategy blurred the line between marketing and message, ultimately creating credibility issues with Academy voters. The discussion moves beyond surface-level PR missteps into deeper questions of governance, audience misalignment, and narrative contradiction. The episode also explores Daryl Hannah’s response to her portrayal in Love Story, offering a sharp contrast in communication strategy rooted in restraint and timing. Takeaways Campaigns fail when they stop serving the product and become the story themselves. Audience misalignment matters; consumers and decision-makers often expect different signals. Narrative contradiction erodes credibility faster than a single bad momen t. Topics Mentioned Oscar campaigns, narrative contradiction, governance in communications, audience alignment, marketing vs messaging, credibility erosion, strategic restraint, reputation management, artistic license, stakeholder backlash Companies Mentioned A24, CNN, Rotten Tomatoes, New York Times, FX, Hulu, Spotify Episode Hashtags #TimotheeChalamet #Oscars #A24 #CNN #FX #Hulu #NewYorkTimes #CorporateCommunications #PublicRelations #ReputationManagement #CrisisCommunication #NarrativeStrategy #LeadershipCommunication #StakeholderTrust #MediaStrategy #ShawnPNeal #AdvoCast #OCRNetwork Communication Breakdown is a production of the Observatory on Corporate Reputation . Hosted by Craig Carroll and Steve Dowling. Produced in partnership with Advocast and Shawn P Neal. For questions, feedback, or episode suggestions, reach out at podcasts@ocrnetwork.com","meta_description":"In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack how Timothée Chalamet’s Oscar campaign unraveled despite strong box off…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2058,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/communication-breakdown-7019931/episodes/chalamet-s-choke-daryl-s-splash/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/communication-breakdown-7019931/chalamet-s-choke-daryl-s-splash.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}