{"podcast":{"title":"Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time","slug":"coffee-break-breaking-the-cycle-of-bullying-in-healthcare-one-cup-at-a-time-6510917","podcast_index_feed_id":6510917,"rss_url":"https://feeds.megaphone.fm/NSSMO3441570722","website_url":"https://healthyworkforceinstitute.com/podcast-episodes/","image_url":"https://megaphone.imgix.net/podcasts/b610ce88-273e-11ee-9d6f-2f5118f37bd8/image/Coffee_Break_New_Photo_Cover_3.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Renee Thompson","episode_count":140,"summary":"Coffee Break is a podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team. In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team. When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes. Join us on Coffee Break to learn how to create a healthier workplace culture - One Cup at a Time.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/coffee-break-breaking-the-cycle-of-bullying-in-healthcare-one-cup-at-a-time-6510917"},"episode":{"title":"EP. 138: How Healthcare Leaders Build a Healthy Work Culture That Lasts","slug":"ep-138-how-healthcare-leaders-build-a-healthy-work-culture-that-lasts","published_at":"2026-05-20T11:00:00+00:00","page_url":"https://stenobird.com/podcast/coffee-break-breaking-the-cycle-of-bullying-in-healthcare-one-cup-at-a-time-6510917/ep-138-how-healthcare-leaders-build-a-healthy-work-culture-that-lasts","show_page_url":"https://stenobird.com/podcast/coffee-break-breaking-the-cycle-of-bullying-in-healthcare-one-cup-at-a-time-6510917","url":"https://www.podtrac.com/pts/redirect.mp3/traffic.megaphone.fm/DHT5518803528.mp3","audio_url":"https://www.podtrac.com/pts/redirect.mp3/traffic.megaphone.fm/DHT5518803528.mp3","summary":"A healthy workforce does not happen by accident. It is built through honest conversations, shared ownership, and consistent action. In this solo episode of Coffee Break, Dr. Renee Thompson focuses on incivility as a critical precursor to worsening workplace behaviors and potential workplace violence. Using a powerful, true story of a nurse whose unaddressed behavioral issues escalated from simple eye-rolling to physical aggression against a charge nurse, Renee highlights a pattern where leaders often ignore low-level disruptions because they are tired or overwhelmed. She breaks down actionable strategies to stop this cycle early, including the \"72-hour rule\" for feedback, creating a behavioral compact, and shifting culture from a leadership burden to a shared team responsibility. Tune in to learn how to address disruptive behaviors in the moment, equip your frontline leaders, and build a sustainable culture of mutual respect. About Dr. Renee Thompson: Dr. Renee Thompson is a leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare. With more than 31 years of experience as a clinical nurse, educator, quality manager, and executive leader, she has become one of the most sought-after experts on workplace culture. As CEO and Founder of the Healthy Workforce Institute, Renee works with healthcare organizations worldwide to equip leaders with the tools they need to cultivate professional, respectful, and supportive teams. Renee is a published author, award-winning speaker, and one of only 30 nurses worldwide to earn the Certified Speaking Professional designation. She also serves on The Joint Commission’s Workplace Violence Technical Advisory Panel and has been recognized globally for her thought leadership and advocacy. What Y…","meta_description":"A healthy workforce does not happen by accident. It is built through honest conversations, shared ownership, and consistent action. In this solo episode o…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1434,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/coffee-break-breaking-the-cycle-of-bullying-in-healthcare-one-cup-at-a-time-6510917/episodes/ep-138-how-healthcare-leaders-build-a-healthy-work-culture-that-lasts/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/coffee-break-breaking-the-cycle-of-bullying-in-healthcare-one-cup-at-a-time-6510917/ep-138-how-healthcare-leaders-build-a-healthy-work-culture-that-lasts.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}