{"podcast":{"title":"CMMSradio","slug":"cmmsradio-4997094","podcast_index_feed_id":4997094,"rss_url":"https://anchor.fm/s/66b08d24/podcast/rss","website_url":"https://www.cmmsradio.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/17128465/17128465-1769902152185-8bdd0591efe81.jpg","author":"CMMSradio","episode_count":298,"summary":"All things CMMS, Computerized Maintenance Management Software, including guidance on selection and use, best practices, industry experts, system providers, and more. This podcast is for you If you're considering or looking for a CMMS, want to know more about facilities and maintenance management systems, need to improve how you use your current CMMS, need ideas on better user adoption strategies, or are considering making a change to a new CMMS - You know, a lift-and-shift. We'll bring in experts to help guide us along the way. We're here to help you have a successful CMMS journey.","last_synced_at":"2026-06-21T22:18:12.559415+00:00","page_url":"https://stenobird.com/podcast/cmmsradio-4997094"},"episode":{"title":"Customer Journey from Legacy Nightmare to Thriving CMMS Using Limble","slug":"customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble","published_at":"2026-05-11T17:44:37+00:00","page_url":"https://stenobird.com/podcast/cmmsradio-4997094/customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble","show_page_url":"https://stenobird.com/podcast/cmmsradio-4997094","url":"https://podcasters.spotify.com/pod/show/cmmsradio/episodes/Customer-Journey-from-Legacy-Nightmare-to-Thriving-CMMS-Using-Limble-e3j7gme","audio_url":"https://anchor.fm/s/66b08d24/podcast/play/119832718/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-11%2F423941526-44100-2-32a10149c6ebb.mp3","summary":"In this CMMSradio episode, Facilities Manager Ross Fergerson from Sargent Aerospace & Defense (RBC Bearings) shares how he replaced a slow, unsupported legacy CMMS with Limbo after a thorough evaluation. He details the strong support during the trial, a smart phased implementation, overcoming user resistance with gradual rollout and mobile tablets, and the major benefits after nearly 3 years: greater transparency for leadership, improved team morale, faster work requests, and better operational insights. Ross also praises the new mobile app and gives practical advice for anyone selecting or implementing a new CMMS: break it down and tackle it piece by piece.Thanks, Ross, for sharing your Limble journey story","meta_description":"In this CMMSradio episode, Facilities Manager Ross Fergerson from Sargent Aerospace & Defense (RBC Bearings) shares how he replaced a slow, unsupporte…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1893,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/cmmsradio-4997094/episodes/customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/cmmsradio-4997094/customer-journey-from-legacy-nightmare-to-thriving-cmms-using-limble.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}