{"podcast":{"title":"Cleinman Connect Podcast","slug":"cleinman-connect-podcast-6317562","podcast_index_feed_id":6317562,"rss_url":"https://feeds.captivate.fm/cleinman-connect-podcast/","website_url":"https://cleinman.com/","image_url":"https://artwork.captivate.fm/a88c3ffc-9ea2-4386-8f98-3d624a838ec5/Cleinman-Connect-Podcast-Artwork-2.jpg","author":"Cleinman Performance Partners","episode_count":66,"summary":"Owning and running a private optometry practice is challenging—but help is here! The Cleinman Connect Podcast offers valuable insights from independent optometrists/practice owners, practice managers, and industry experts. Each episode features top performers or industry experts who share their success strategies for navigating common business and operational hurdles to grow and enhance practices. From marketing tips and team management to succession planning and financial strategies, our experienced guests provide actionable advice tailored to private optometry practices. Tune in for a new episode on the 1st Wednesday of each month and stay ahead of the curve! Subscribe to the Cleinman Connect Podcast on Apple Podcasts, Google Podcasts, Spotify, and Amazon Music. Whether you're an established owner or manager, or just starting out, this podcast is a valuable resource for practice growth and professional development.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/cleinman-connect-podcast-6317562"},"episode":{"title":"[Optometrist Unleashed] Leadership and Authentic Connection in Independent Optometry","slug":"optometrist-unleashed-leadership-and-authentic-connection-in-independent-optometry","published_at":"2026-05-21T06:00:00+00:00","page_url":"https://stenobird.com/podcast/cleinman-connect-podcast-6317562/optometrist-unleashed-leadership-and-authentic-connection-in-independent-optometry","show_page_url":"https://stenobird.com/podcast/cleinman-connect-podcast-6317562","url":"https://cleinman.com/cleinman-connect-podcast/optometrist-unleashed-leadership-and-authentic-connection-in-independent-optometry","audio_url":"https://episodes.captivate.fm/episode/aa565eda-d418-4fd1-ae77-fca5ad010b7c.mp3","summary":"Dr. Warren Toews is the Managing Owner at YXE Vision Group, a Saskatchewan optometry group creating innovative, relationship-focused eye care experiences across multiple clinics. A Saskatoon-based optometrist for more than two decades, he leads with humility, trust, and a belief that culture drives impact. Dr. Toews focuses on helping teams deliver meaningful human connections, transformational patient experiences, and purpose-led growth in independent optometry. In this episode… In an independent optometry practice, every interaction with a patient or team member becomes a chance to build trust, create connection, and show what the organization truly values. How can leaders turn those everyday moments into a culture that feels authentic? The answer is to lead with intention, humility, and a genuine commitment to people. Dr. Warren Toews, an optometrist and leadership-focused practice owner, shares how authentic connection shapes patient care, team culture, and long-term growth in independent optometry. From replacing the traditional front desk with a more welcoming concierge-style experience to using “unreasonable hospitality” as a way to create meaningful moments, he offers practical reminders for leaders who want their values to show up every day. Dr. Toews emphasizes that leadership is not reserved for owners or seasoned professionals since every optometrist has an impact through each patient exam and team interaction. His perspective shows that connection is not a soft extra but a powerful leadership tool. In this episode of Cleinman Connect Podcast 's Optometrist Unleashed series, Dr. Trevor Miranda chats with Dr. Warren Toews, Managing Owner at YXE Vision Group, about leadership and authentic connection in independent optometry. Dr. Toews shares how to build tru…","meta_description":"Dr. Warren Toews is the Managing Owner at YXE Vision Group, a Saskatchewan optometry group creating innovative, relationship-focused eye care experiences…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2181,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/cleinman-connect-podcast-6317562/episodes/optometrist-unleashed-leadership-and-authentic-connection-in-independent-optometry/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/cleinman-connect-podcast-6317562/optometrist-unleashed-leadership-and-authentic-connection-in-independent-optometry.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}