{"podcast":{"title":"Church Staff Book Club","slug":"church-staff-book-club-7646058","podcast_index_feed_id":7646058,"rss_url":"https://api.riverside.fm/hosting/wZCVo8Of.rss","website_url":"https://jonathanmalm.com","image_url":"https://hosting-media.riverside.com/media/podcasts/1743bd73-d0cd-4a20-a221-0a732e2041e9/logos/40768025-e66c-4d94-8699-53e49b4d0128.jpeg","author":"Jonathan Malm","episode_count":26,"summary":"A podcast for church leaders who want to grow but don’t have time to read every book. Join authors Jonathan Malm and Jason Young as they break down leadership books chapter by chapter, sharing practical insights and real-life ministry applications along the way. Whether you’re reading along or just listening in, this is your go-to resource for becoming a better leader... One conversation at a time.","last_synced_at":"2026-07-15T04:18:47.595679+00:00","page_url":"https://stenobird.com/podcast/church-staff-book-club-7646058"},"episode":{"title":"\"Welcome\" Can't Just Be a Team","slug":"welcome-can-t-just-be-a-team","published_at":"2026-01-13T18:35:48+00:00","page_url":"https://stenobird.com/podcast/church-staff-book-club-7646058/welcome-can-t-just-be-a-team","show_page_url":"https://stenobird.com/podcast/church-staff-book-club-7646058","url":"https://api.riverside.com/hosting-analytics/media/1cc3b8bef9bf0bccc5feace5defa379a6bd42096c6058229f918839c2e9ed436/eyJlcGlzb2RlSWQiOiIxNDdjYzk0Yy0yYmRhLTQxZmMtYjBmZS1lZWIwZTczZThlNGMiLCJwb2RjYXN0SWQiOiIxNzQzYmQ3My1kMGNkLTRhMjAtYTIyMS0wYTczMmUyMDQxZTkiLCJhY2NvdW50SWQiOiI2OGMxY2FkMzNhMzk0ZmE2NjA0MjBmNDIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjk2NjkxMzJkZDljY2JjYzMxY2Y4OWVmL2pvbmF0aGFuLW1hbG1zLXN0dWRpby1jb21wb3Nlci0yMDI2LTEtMTNfXzE5LTM4LTQyLm1wMyJ9.mp3","audio_url":"https://api.riverside.com/hosting-analytics/media/1cc3b8bef9bf0bccc5feace5defa379a6bd42096c6058229f918839c2e9ed436/eyJlcGlzb2RlSWQiOiIxNDdjYzk0Yy0yYmRhLTQxZmMtYjBmZS1lZWIwZTczZThlNGMiLCJwb2RjYXN0SWQiOiIxNzQzYmQ3My1kMGNkLTRhMjAtYTIyMS0wYTczMmUyMDQxZTkiLCJhY2NvdW50SWQiOiI2OGMxY2FkMzNhMzk0ZmE2NjA0MjBmNDIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjk2NjkxMzJkZDljY2JjYzMxY2Y4OWVmL2pvbmF0aGFuLW1hbG1zLXN0dWRpby1jb21wb3Nlci0yMDI2LTEtMTNfXzE5LTM4LTQyLm1wMyJ9.mp3","summary":"What makes a guest feel welcome at church? Is hospitality a job description or a culture everyone shares ? In this episode of the Church Staff Book Club , we dive into Chapter 2 of The Come Back Effect to unpack why church culture isn’t built by greeters... it’s built by everyone . From volunteers and tech teams to senior pastors and worship leaders, your guest experience reflects what people feel before they hear the sermon . 🎙️ In this episode, we cover: Why “culture is what people whisper in the lobby” A powerful story about hospitality in rural Guatemala How unspoken behavior builds or breaks your church culture Practical ways to help people linger after church (and why it matters) Why the “production mindset” may be killing your margin for meaningful connections How to reinforce culture through stories , not just slogans 🛠️ Plus: We explore real, tactical solutions to shift a church culture—from service speed to bounce houses. 📚 Book featured: The Come Back Effect by Jason Young & Jonathan Malm 👥 Great for: Guest Services teams, volunteer leaders, church staff, pastors, and anyone shaping the Sunday experience. 💬 Leave a comment below: What’s one small shift you could make to help your church feel more welcoming? 👍 Like | 🔔 Subscribe | 📣 Share with your church team","meta_description":"What makes a guest feel welcome at church? Is hospitality a job description or a culture everyone shares ? In this episode of the Church Staff Book Club ,…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1883,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/church-staff-book-club-7646058/episodes/welcome-can-t-just-be-a-team/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/church-staff-book-club-7646058/welcome-can-t-just-be-a-team.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}