{"podcast":{"title":"Church Staff Book Club","slug":"church-staff-book-club-7646058","podcast_index_feed_id":7646058,"rss_url":"https://api.riverside.fm/hosting/wZCVo8Of.rss","website_url":"https://jonathanmalm.com","image_url":"https://hosting-media.riverside.com/media/podcasts/1743bd73-d0cd-4a20-a221-0a732e2041e9/logos/40768025-e66c-4d94-8699-53e49b4d0128.jpeg","author":"Jonathan Malm","episode_count":26,"summary":"A podcast for church leaders who want to grow but don’t have time to read every book. Join authors Jonathan Malm and Jason Young as they break down leadership books chapter by chapter, sharing practical insights and real-life ministry applications along the way. Whether you’re reading along or just listening in, this is your go-to resource for becoming a better leader... One conversation at a time.","last_synced_at":"2026-07-15T04:18:47.595679+00:00","page_url":"https://stenobird.com/podcast/church-staff-book-club-7646058"},"episode":{"title":"How You Make People Feel Matters","slug":"how-you-make-people-feel-matters","published_at":"2026-01-05T16:52:08+00:00","page_url":"https://stenobird.com/podcast/church-staff-book-club-7646058/how-you-make-people-feel-matters","show_page_url":"https://stenobird.com/podcast/church-staff-book-club-7646058","url":"https://api.riverside.com/hosting-analytics/media/6d267e25ebfe7153f84b9c7a80ccae1e9c678c902daf9681522add6bc29836c3/eyJlcGlzb2RlSWQiOiJiMTc5MWM4Ny01N2I1LTQ3YTUtYWE1NC0zNGExODZlMDljMGYiLCJwb2RjYXN0SWQiOiIxNzQzYmQ3My1kMGNkLTRhMjAtYTIyMS0wYTczMmUyMDQxZTkiLCJhY2NvdW50SWQiOiI2OGMxY2FkMzNhMzk0ZmE2NjA0MjBmNDIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjk1YmVjNmE2ZTU2ZmNjY2U4Y2ZiZTFjL2pvbmF0aGFuLW1hbG1zLXN0dWRpby1jb21wb3Nlci0yMDI2LTEtNV9fMTctNTItNTgubXAzIn0=.mp3","audio_url":"https://api.riverside.com/hosting-analytics/media/6d267e25ebfe7153f84b9c7a80ccae1e9c678c902daf9681522add6bc29836c3/eyJlcGlzb2RlSWQiOiJiMTc5MWM4Ny01N2I1LTQ3YTUtYWE1NC0zNGExODZlMDljMGYiLCJwb2RjYXN0SWQiOiIxNzQzYmQ3My1kMGNkLTRhMjAtYTIyMS0wYTczMmUyMDQxZTkiLCJhY2NvdW50SWQiOiI2OGMxY2FkMzNhMzk0ZmE2NjA0MjBmNDIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjk1YmVjNmE2ZTU2ZmNjY2U4Y2ZiZTFjL2pvbmF0aGFuLW1hbG1zLXN0dWRpby1jb21wb3Nlci0yMDI2LTEtNV9fMTctNTItNTgubXAzIn0=.mp3","summary":"In this first episode, we dive into our own book The Come Back Effect and explore why how people feel at church is just as important as what gets done. From parking lots to greeters to follow-up teams, we discuss how emotional intelligence, hospitality, and intentional leadership create environments where guests feel seen, valued, and want to return. You’ll hear: Why great systems alone don’t create great experiences How to help volunteers lead with empathy, not just efficiency Why church leaders sometimes feel like cogs and how to fix that What it means to be an “emotional bodyguard” for your guests Whether you’re a solo pastor or on a big team, this episode will help you reframe how your church welcomes people and why that feeling matters more than you think. 📚 Book: The Come Back Effect by Jason Young & Jonathan Malm 💬 Let us know what stood out. Tag us on social or send us a message!","meta_description":"In this first episode, we dive into our own book The Come Back Effect and explore why how people feel at church is just as important as what gets done. Fr…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1826,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/church-staff-book-club-7646058/episodes/how-you-make-people-feel-matters/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/church-staff-book-club-7646058/how-you-make-people-feel-matters.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}