{"podcast":{"title":"Chain of Thought | AI Agents, Infrastructure & Engineering","slug":"chain-of-thought-ai-agents","podcast_index_feed_id":7074333,"rss_url":"https://feeds.transistor.fm/chain-of-thought","website_url":"https://www.chainofthought.show/","image_url":"https://img.transistorcdn.com/L9UtZvVIeHCUeyWb9gm7IMgzws11SpR5smiF7YG89n4/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85ZWU3/Mjk4NDcwNGRiOGI4/NWUwMTQ0ZjA1NjM3/ZWU0Ny5qcGc.jpg","author":"Conor Bronsdon","episode_count":73,"summary":"AI is reshaping infrastructure, strategy, and entire industries. Chain of Thought is the podcast where builders reason through what's changing. Host Conor Bronsdon sits down with the engineers and founders shipping AI in production to get past the hype into what's working and what isn't. Episodes cover model infrastructure, inference, agent frameworks, evaluation, and developer tools. Guests have come from NVIDIA, Google DeepMind, AMD, Databricks, Vercel, and more. Every episode carries a full transcript and show notes at chainofthought.show. New episodes weekly. Conor Bronsdon is an independent consultant and angel investor in AI infrastructure and developer tools. He led technical ecosystem at Modular, acquired by Qualcomm in 2026; led developer awareness at Galileo, acquired by Cisco; and ran developer marketing at LinearB, where he was GM of the Dev Interrupted podcast and community. Views expressed by the host and guests are their own.","last_synced_at":"2026-09-10T00:20:07.137048+00:00","page_url":"https://stenobird.com/podcast/chain-of-thought-ai-agents"},"episode":{"title":"How Intercom Cut $250K/Month by Ditching GPT for Qwen","slug":"how-intercom-cut-250k-month-by-ditching-gpt-for-qwen","published_at":"2026-02-26T10:00:00+00:00","page_url":"https://stenobird.com/podcast/chain-of-thought-ai-agents/how-intercom-cut-250k-month-by-ditching-gpt-for-qwen","show_page_url":"https://stenobird.com/podcast/chain-of-thought-ai-agents","url":"https://share.transistor.fm/s/0fd18337","audio_url":"https://media.transistor.fm/0fd18337/b333c541.mp3","summary":"Intercom was spending $250K/month on a single summarization task using GPT. Then they replaced it with a fine-tuned 14B parameter Qwen model and saved almost all of it. In this episode, Intercom's Chief AI Officer, Fergal Reid, walks through exactly how they made that call, where their approach has changed over time, and how all of their efforts built their Fin customer service agent. Chain of Thought is hosted by Conor Bronsdon.","meta_description":"Intercom was spending $250K/month on a single summarization task using GPT. Then they replaced it with a fine-tuned 14B parameter Qwen model and saved alm…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3211,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/chain-of-thought-ai-agents/episodes/how-intercom-cut-250k-month-by-ditching-gpt-for-qwen/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/chain-of-thought-ai-agents/how-intercom-cut-250k-month-by-ditching-gpt-for-qwen.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}