{"podcast":{"title":"Car Dealership Guy Podcast","slug":"car-dealership-guy-podcast-6241497","podcast_index_feed_id":6241497,"rss_url":"https://feeds.megaphone.fm/CREUR4523040176","website_url":"https://dealershipguy.com","image_url":"https://megaphone.imgix.net/podcasts/d389154e-056d-11ee-aed4-531a4368a26c/image/a7b72d00e1ebf7b180be8d98efeff9fb.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Car Dealership Guy","episode_count":570,"summary":"The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats: The Car Dealership Guy Podcast (Tuesdays & Thursdays) Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward. Daily Dealer Live (Mondays, Wednesdays & Fridays) Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers. Industry Spotlight Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for highlights and behind-the-scenes content from every episode.","last_synced_at":"2026-09-22T18:17:08.288337+00:00","page_url":"https://stenobird.com/podcast/car-dealership-guy-podcast-6241497"},"episode":{"title":"Why Saving $300,000 Started With a Crashed Loaner Car | Industry Spotlight","slug":"why-saving-300-000-started-with-a-crashed-loaner-car-industry-spotlight","published_at":"2026-09-05T19:14:00+00:00","page_url":"https://stenobird.com/podcast/car-dealership-guy-podcast-6241497/why-saving-300-000-started-with-a-crashed-loaner-car-industry-spotlight","show_page_url":"https://stenobird.com/podcast/car-dealership-guy-podcast-6241497","url":"https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR4580591877.mp3","audio_url":"https://chrt.fm/track/C6AG88/traffic.megaphone.fm/CREUR4580591877.mp3","summary":"Jonathan Kienle's team once sent a salesperson to chase down a customer's canceled check, and he crashed the loaner car doing it, and Kienle says that single moment is exactly why he stopped trusting cash, checks, and credit cards to handle his dealership's biggest transactions. He walks through how switching the default down payment method saved his group $168,000 in fees so far this year, with $300,000 in sight by year's end, and argues that most dealers are needlessly eating card fees and fraud risk on payments that don't have to carry either. Jonathan Kienle is the Director of Operations at Walters Automotive Group and Kienle Motorsports in Riverside, California, where he oversees five stores spanning Mercedes-Benz, Porsche, and Audi. A third-generation dealer, he started at the family store at 14 cleaning the parts department, worked nearly every job in the building, and spent two years cold-calling at a Ford store before his father would let him back in. Joining him is Truett Dwyer, Co-Founder and CEO of Clerq, the payments company he credits with turning down payment collection from a source of risk into a documented driver of profit. Kienle speaks candidly about the moment that convinced him legacy payment methods weren't worth the risk anymore, how he trained his finance team to make the new method the default instead of the fallback, and what surprised him most once the savings started compounding. This episode of Industry Spotlight is brought to you by Clerq. Topics: 02:40 Dad Made Him Start At Ford First. 06:50 Canceled Checks Left Dealers Chasing Customers. 07:10 Credit Card Fees Destroy Margins. 08:00 Salesman Crashed Car Chasing A Check. 09:55 Clerq Is Venmo For Dealerships. 11:00 Debit Cards Have Daily Spend Limits. 12:40 Dealer Didn't Believe Solution…","meta_description":"Jonathan Kienle's team once sent a salesperson to chase down a customer's canceled check, and he crashed the loaner car doing it, and Kienle says that sin…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1802,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/car-dealership-guy-podcast-6241497/episodes/why-saving-300-000-started-with-a-crashed-loaner-car-industry-spotlight/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/car-dealership-guy-podcast-6241497/why-saving-300-000-started-with-a-crashed-loaner-car-industry-spotlight.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}