{"podcast":{"title":"Cappuccino with HR","slug":"cappuccino-with-hr-7051370","podcast_index_feed_id":7051370,"rss_url":"https://rss.buzzsprout.com/2414064.rss","website_url":"http://www.wearedevelopers.com","image_url":"https://storage.buzzsprout.com/qb6r16a0jsfxie238nw4j28ij95o?.jpg","author":"Rudi Bauer","episode_count":72,"summary":"Welcome to Cappuccino with HR , a place where HR professionals, recruiters, and leaders come together for relaxed, open conversations over a cup of coffee. Hosted by Rudi Bauer, each episode explores everything from HR trends and leadership to sourcing and talent acquisition—no fixed agenda, just real discussions about the topics that matter most.","last_synced_at":"2026-06-18T16:19:27.701550+00:00","page_url":"https://stenobird.com/podcast/cappuccino-with-hr-7051370"},"episode":{"title":"What If We Designed Employee Experience Like a Customer Journey?","slug":"what-if-we-designed-employee-experience-like-a-customer-journey","published_at":"2026-03-05T10:00:00+00:00","page_url":"https://stenobird.com/podcast/cappuccino-with-hr-7051370/what-if-we-designed-employee-experience-like-a-customer-journey","show_page_url":"https://stenobird.com/podcast/cappuccino-with-hr-7051370","url":"https://www.buzzsprout.com/2414064/episodes/18794891-what-if-we-designed-employee-experience-like-a-customer-journey.mp3","audio_url":"https://www.buzzsprout.com/2414064/episodes/18794891-what-if-we-designed-employee-experience-like-a-customer-journey.mp3","summary":"In this episode, Rudi Bauer talks with Frank Spillers, Design Leader, about how human-centered design can improve both digital products and employee experience. They discuss what makes an experience truly work, the differences between UI, UX, and service design, and how user expectations have evolved in the digital age. Frank also shares insights on the role of AI in design, the rise of hyper-personalization, and why accessibility, inclusion, and emotional value are essential for meaningful e...","meta_description":"In this episode, Rudi Bauer talks with Frank Spillers, Design Leader, about how human-centered design can improve both digital products and employee exper…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2460,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/cappuccino-with-hr-7051370/episodes/what-if-we-designed-employee-experience-like-a-customer-journey/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/cappuccino-with-hr-7051370/what-if-we-designed-employee-experience-like-a-customer-journey.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}