{"podcast":{"title":"C-Suite Sales & Marketing Perspectives","slug":"c-suite-sales-marketing-perspectives-6578818","podcast_index_feed_id":6578818,"rss_url":"https://feeds.captivate.fm/c-suite-marketing/","website_url":"https://contentstrategies.io/podcasts/","image_url":"https://artwork.captivate.fm/176c3e9d-eb76-45f6-99ad-b8e7815335a0/Laa_aVf0Qih7h4ORtRFrKcLP.png","author":"Steven MacDonald","episode_count":339,"summary":"Welcome to the C-Suite Sales & Marketing Perspectives podcast, a resource of the latest updates and insights in B2B growth strategies. Join us as we engage with CMOs, CEOs, and CROs at the forefront of innovation. Discover how these experts push boundaries, experiment with new approaches, and successfully implement cutting-edge strategies. Stay informed and ahead in the ever-evolving landscape of B2B sales and marketing with this show.","last_synced_at":"2026-09-18T06:21:34.743365+00:00","page_url":"https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818"},"episode":{"title":"Part Five: The Revenue Logic of Customer Obsession","slug":"part-five-the-revenue-logic-of-customer-obsession","published_at":"2026-07-21T23:35:00+00:00","page_url":"https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818/part-five-the-revenue-logic-of-customer-obsession","show_page_url":"https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818","url":"https://contentstrategies.io/podcasts/","audio_url":"https://episodes.captivate.fm/episode/93c16fa7-e239-4b06-9a9c-6b46fa9b5f25.mp3","summary":"Episode #318: Eliana Angelova, Global Chief Revenue Officer at iSON Xperiences, explains why customer obsession has become the defining growth strategy in the AI era. She shares practical lessons on exceeding customer expectations, aligning teams around shared outcomes, and using AI to strengthen customer experiences rather than simply improve efficiency. She also provides a practical framework for building sustainable revenue through customer-first thinking. \"Always have the end customer in mind. If every decision starts there, you'll make better choices for your business, your people, and your customers.\" — Eliana Angelova Customer expectations are evolving faster than ever, driven by AI, digital transformation, and increasing competition. In this conversation, Eliana shares practical strategies for turning customer obsession into measurable business growth by aligning every department around customer outcomes, using AI to improve experiences rather than simply increase efficiency, and creating organizations that consistently exceed customer expectations while building long-term loyalty and sustainable revenue. Follow Eliana Angelova on LinkedIn Follow Steve MacDonald on LinkedIn","meta_description":"Episode #318: Eliana Angelova, Global Chief Revenue Officer at iSON Xperiences, explains why customer obsession has become the defining growth strategy in…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1782,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/c-suite-sales-marketing-perspectives-6578818/episodes/part-five-the-revenue-logic-of-customer-obsession/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/c-suite-sales-marketing-perspectives-6578818/part-five-the-revenue-logic-of-customer-obsession.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}