{"podcast":{"title":"Business of Tech: Daily 10-Minute IT Services Insights","slug":"business-of-tech-daily-10-minute-it-services-insights-426488","podcast_index_feed_id":426488,"rss_url":"https://feeds.simplecast.com/IQK8GPXo","website_url":"https://www.businessof.tech/","image_url":"https://image.simplecastcdn.com/images/2b9b0d28-b288-49e9-b68c-5366d9200c72/934ce7a0-f1ef-416c-a78c-4d3b365f395e/3000x3000/cropped_1789412226821.jpg?aid=rss_feed","author":"Dave Sobel","episode_count":500,"summary":"In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.","last_synced_at":"2026-09-19T12:21:34.696992+00:00","page_url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488"},"episode":{"title":"Slide’s Flexible Contracts: Balancing Client Retention and Revenue Risk - Carlson Choi","slug":"slide-s-flexible-contracts-balancing-client-retention-and-revenue-risk-carlson-choi","published_at":"2026-09-08T08:00:00+00:00","page_url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488/slide-s-flexible-contracts-balancing-client-retention-and-revenue-risk-carlson-choi","show_page_url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488","url":"https://www.businessof.tech/","audio_url":"https://pdcn.co/e/p.podderapp.com/7240225619/injector.simplecastaudio.com/ee07070c-355e-4058-8f53-174745d563ae/episodes/f13f6151-98bc-4bff-929d-5e0f37383d4e/audio/128/default.mp3?aid=rss_feed&awCollectionId=ee07070c-355e-4058-8f53-174745d563ae&awEpisodeId=f13f6151-98bc-4bff-929d-5e0f37383d4e&feed=IQK8GPXo","summary":"A central structural shift discussed is the growing pressure on margins and operational risk, driven by the competing models of vendor platform integration versus modular, best-in-breed solutions for managed service providers. Slide, a backup and disaster recovery vendor with roughly 1,000 partners, serves as an example of a company resisting long-term, bundled contracts and instead favoring a highly flexible, monthly engagement model. This approach reflects a broader industry debate over contract structure, integration depth, and the risk of vendor dependency.","meta_description":"A central structural shift discussed is the growing pressure on margins and operational risk, driven by the competing models of vendor platform integratio…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1296,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/business-of-tech-daily-10-minute-it-services-insights-426488/episodes/slide-s-flexible-contracts-balancing-client-retention-and-revenue-risk-carlson-choi/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488/slide-s-flexible-contracts-balancing-client-retention-and-revenue-risk-carlson-choi.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}