{"podcast":{"title":"Business of Tech: Daily 10-Minute IT Services Insights","slug":"business-of-tech-daily-10-minute-it-services-insights-426488","podcast_index_feed_id":426488,"rss_url":"https://feeds.simplecast.com/IQK8GPXo","website_url":"https://www.businessof.tech/","image_url":"https://image.simplecastcdn.com/images/2b9b0d28-b288-49e9-b68c-5366d9200c72/934ce7a0-f1ef-416c-a78c-4d3b365f395e/3000x3000/cropped_1789412226821.jpg?aid=rss_feed","author":"Dave Sobel","episode_count":500,"summary":"In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.","last_synced_at":"2026-09-19T12:21:34.696992+00:00","page_url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488"},"episode":{"title":"Sharon Florentine on Why Most SMBs Deploy AI Without Budgets or Governance","slug":"sharon-florentine-on-why-most-smbs-deploy-ai-without-budgets-or-governance","published_at":"2026-09-10T08:00:00+00:00","page_url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488/sharon-florentine-on-why-most-smbs-deploy-ai-without-budgets-or-governance","show_page_url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488","url":"https://www.businessof.tech/","audio_url":"https://pdcn.co/e/p.podderapp.com/7240225619/injector.simplecastaudio.com/ee07070c-355e-4058-8f53-174745d563ae/episodes/0d749f91-4f3d-458d-96fa-ae45cc78ba5c/audio/128/default.mp3?aid=rss_feed&awCollectionId=ee07070c-355e-4058-8f53-174745d563ae&awEpisodeId=0d749f91-4f3d-458d-96fa-ae45cc78ba5c&feed=IQK8GPXo","summary":"The episode highlights a pronounced governance gap in how small and mid-sized businesses (SMBs) are adopting artificial intelligence (AI) tools and services. New research from GTIA, discussed by Sharon Florentine, identifies that while AI use has become nearly universal among SMB end customers of IT service providers, most lack formal policies, leadership, and budgeting structure around their deployment of AI. This reflects a foundational misalignment between AI adoption rates and organizational preparedness.","meta_description":"The episode highlights a pronounced governance gap in how small and mid-sized businesses (SMBs) are adopting artificial intelligence (AI) tools and servic…","key_points":[],"chapters":[],"topics":[],"duration_seconds":692,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/business-of-tech-daily-10-minute-it-services-insights-426488/episodes/sharon-florentine-on-why-most-smbs-deploy-ai-without-budgets-or-governance/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/business-of-tech-daily-10-minute-it-services-insights-426488/sharon-florentine-on-why-most-smbs-deploy-ai-without-budgets-or-governance.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}