{"podcast":{"title":"Business By The Numbers","slug":"business-by-the-numbers-5045738","podcast_index_feed_id":5045738,"rss_url":"https://feeds.captivate.fm/huntdemarest/","website_url":"https://huntdemarest.captivate.fm","image_url":"https://artwork.captivate.fm/74da9917-c9d9-4429-8179-0c0ac4dfe2d9/Hunt-Demarest-CoverArt-2025.jpg","author":"Hunt Demarest","episode_count":235,"summary":"Hunt Demarest, CPA has consistently provided his financial business acumen to help move the industry toward greater heights of success and profitability. Hunt was recently referred to as a \"terrific advocate of the aftermarket.\" He is the author of the book, Your Perfect Shop: How to Start, Run & Sell a Profitable Shop. In this book, he compiled some of the best practices for auto repair shop owners, whether they are just starting or have been in the business for years. Hunt's podcast will provide a core understanding of the financial aspects of running an auto repair shop.","last_synced_at":"2026-06-11T14:21:19.474181+00:00","page_url":"https://stenobird.com/podcast/business-by-the-numbers-5045738"},"episode":{"title":"No Cash, No Car: The Rule That Could Save Your Shop From Fraud [E219]","slug":"no-cash-no-car-the-rule-that-could-save-your-shop-from-fraud-e219","published_at":"2026-04-23T04:15:00+00:00","page_url":"https://stenobird.com/podcast/business-by-the-numbers-5045738/no-cash-no-car-the-rule-that-could-save-your-shop-from-fraud-e219","show_page_url":"https://stenobird.com/podcast/business-by-the-numbers-5045738","url":"https://automotiverepairpodcastnetwork.com/no-cash-no-car-the-rule-that-could-save-your-shop-from-fraud-e219","audio_url":"https://episodes.captivate.fm/episode/58b1f2a4-aea0-4f5b-8b89-e72b1c55a146.mp3","summary":"Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and Overdryve What if the biggest fraud threat to your shop isn't a dishonest employee or a shady vendor, but your own customers? What if the payment you accepted last week could be reversed today, and there's nothing the police will do about it? And what if four shops across the country just got hit with the same scam, and yours could be next? In this solo episode, Hunt Demarest, CPA at Paar Melis & Associates, breaks down a wave of customer scams that hit shops from Colorado to Florida in a single week, all targeting one vulnerability most owners have completely overlooked. From a $15,000 BMW driven off without payment to a 28-tire credit card fraud scheme, Hunt unpacks the real math behind what a scam costs your shop, why theft of services is a civil issue the police won't touch, and how the shift to card-not-present payments has quietly handed fraudsters the upper hand. He covers chargebacks, payment types, extended warranty comebacks, and closes with a concrete action plan to lock down your process before it happens to you. Whether you're a seasoned shop owner who's never had a chargeback or someone who just got burned and isn't sure what went wrong, this episode is essential listening. What You'll Learn... (00:01) Intro, sponsor shoutouts, and what's on tap this week (03:57) Why fraud is probably already happening at your shop (07:13) One scam, three jobs: the real math behind what you lose (10:52) No cash, no car — the cardinal rule of vehicle release (11:53) Theft of services is civil, not criminal — why police won't help (18:00) Venmo, Zelle, and credit cards: what's reversible and what isn't (19:28) Card present vs. not present: the chargeback risk you're missing (21:54) Real tire fraud s…","meta_description":"Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and Overdryve What if the biggest fraud threat to your shop isn't a dishonest employee…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1935,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/business-by-the-numbers-5045738/episodes/no-cash-no-car-the-rule-that-could-save-your-shop-from-fraud-e219/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/business-by-the-numbers-5045738/no-cash-no-car-the-rule-that-could-save-your-shop-from-fraud-e219.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}